Field Operations Manager

Charlotte, VT - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

The role of the Field Operations Manager is to support the Organization and Group Vice President (GVP) drive operational processes within their assigned stores. The position reports to the Director of Store Operations and works with Home Office Operations leadership to drive overall company priorities and identifies efficiencies with process to maximize the return on the operational investment. The role will project lead assigned initiatives including creating process materials such as Standard Operating Process Training Guides and analysis of data to drive profitability.

Job Functions

Assist create and drive Operational Process improvement based on observations and company objectives. Consistently evaluate processes for improvement.
Partner/Assist with GVP to identify operational gaps or gains.
- Drive Company Operational Priorities in Zone in partnership with GVP.
- When needed deep dive into process and identify efficiencies and opportunities.
- Align realistic next steps and follow up on actions needed.
Ensure GVP/RVP understand and implement Operational Process in stores.
Provide clear and concise coaching that aligns with operational processes and inventory -educate when needed.
Create RVP training guides/schedule training visits to inspect roll out of new or refreshed initiatives.
Foster an environment of learning through RVP refresher training with GVP/Ops Director Approval.
Provide communication and findings of all visits to GVP/OPS Director focusing on SMART tactics for growth and recognition of improvement.
Participate and influence in GVP strategy meeting as a content expert.
Collaborate and participate in Target Region Strategy Meetings.
Project Lead: Lead and complete high priority projects as assigned by Home Office Operations leadership.
- Update leadership on project developments weekly/biweekly.
- Support as content expert and take on assignments within other projects.
Travel will be scheduled based on current company priorities with ROI planned in advance of each visit.
Establish and maintain strong working relationships: up down and across the organization.
Global Issues: Investigate involve appropriate partners and support solutions to discrepancies in reporting for operational process such as: STH reverse logistics markdown executions WLP RFID processes transportation/manifest issues.
Act to secure sensitive information.
Support Physical Inventory and inventory accuracy processes.
Support and drive Safety and Shortage programs.
Support and foster a diverse and inclusive workplace environment.

Education / Experience Requirements:
Please select from below the expected Contribution Level for this role

Position Contribution Level:

Advanced Level

Minimum Education & Experience:

Bachelors degree and/or equivalent years of experience

Specific Degree: Business administration

Preferred Education & Experience:

Knowledge / Skills Requirements:

Knowledge & Skills

Effective communicator (oral and written)

Motivational coaching expertise

Ability to balance long- and short-term priorities

Sound business acumen

Flexible to adjust to varying expectations

Must be able to handle confidential information

Must be able to work independently as needed and execute through others effectively

Strong skills in PowerPoint and Excel

Strong understanding of all Store Operational Processes

Physical Requirements:
Describe any physical requirements of job. EX: ability to stand for majority of work day; ability to communicate clearly in English; ability to lift up to 50 lbs. above shoulder level etc.

Physical

Ability to use computer keyboard standard telephone and other related business equipment

Must be able to lift up to 72 pounds at floor level and above shoulder height

Ability to push/pull receiving equipment weighing up to 500 pounds (i.e. rolling flats z-racks pallet jacks)

Ability to sit and stand for long periods of time

Ability to twist bend and stoop to retrieve items from floor shelves racks and hooks and place items on floor shelves racks and hooks

Ability to work at a safe and steady pace

Ability to travel 80%-90% of work week

Reporting Relationships:
Enter the Position Title of the supervisor and the Position Title(s) of those supervised (enter Direct Reports if multiple roles / enter N/A if no direct reports)

Supervisor

Director of Store Operations

Supervises

N/A

Accessibility Guidelines:
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We are an Equal Opportunity Employer:
Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race color age sex gender identity sexual orientation hair style hair texture religion marital status pregnancy national origin/ancestry citizenship physical/mental disability genetic information military/veteran status or any other basis prohibited by law.

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Required Experience:

Manager