Sr User Experience Design Specialist Devanahalli, Bengaluru

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

What youll build

As a User Experience Design Specialist you will design enterprise-grade AI-enhanced human experience management solutions used by millions worldwide.

Youll

• Craft intuitive scalable and intelligent product experiences aligned with SAP Strategy and SAP Design principlessimplifying complex workflows into elegant usercentered solutions.
• Drive endtoend design process and produce UX deliverables including user journeys sitemaps wireframes prototypes and highfidelity UI ensuring highquality execution across web and mobile.
• Leverage generative and agentic AI workflows to accelerate prototyping research synthesis and decision-making while applying AIassisted analytics to validate interactions and identify improvement opportunities.
• Collaborate closely with Product Managers Engineers and Accessibility experts to design contextaware explainable AI experiences and deliver solutions that are technically feasible scalable and aligned with product goals.
• Contribute to and evolve the SAP Design System creating new patterns for AI-driven experiences ensuring consistency accessibility inclusivity and localization.
• Conduct global user researchinterviews surveys usability studiesand synthesize insights into actionable design directions that drive measurable user and business outcomes.
• Drive continuous iteration using data telemetry and rapid testing making strategic UX decisions that improve task flows reduce friction and enhance user satisfaction.
• Communicate design decisions clearly and collaborate effectively across distributed teamsbuilding strong relationships shaping product vision and championing user pain-point resolution with empathy and craft excellence.

What you bring

• Experience & Expertise :

8-12 years as a Product or UX Designer preferably in a SaaS or enterprise software company with a strong portfolio showcasing professional interaction design.

Experience working on 01 products from inception to launch in a geographically dispersed product-driven environments.

• Mobile & Web: Expertise in designing native mobile (iOS and/or Android) and web experiences AI-powered products and features and applying user-centered design (UCD) principles.

• AI: Strong understanding of AI ethics model behavior and responsible design practices for AI-driven products. Hands-on experience using agentic AI tools to accelerate research ideation and interaction design.

• Design Process Tools & Documentation: Skilled in writing design specifications narratives and annotations including accessibility considerations for web and mobile and proficient in standard UX tools like Figma Sketch or similar.

• UX Best Practices & Accessibility: Deep understanding of UX principles mobile-first and responsive design and accessibility guidelines to create inclusive user-friendly experiences.

Where you belong

At SAP SuccessFactors youll join a global design community committed to building humancentered futureready experiences. Youll be part of a culture that values craftsmanship innovation inclusion and the belief that great design can transform how people work. Think diverse inclusive and engaged.

Here youll:

• Belong to a design culture rooted in SAPs core principles of Clarity Coherence and Inclusiveness ensuring products that are simple reliable and accessible at global scale.
• Work with talented designers researchers product managers and engineers across time zones and cultures contributing to a strong and diverse global UX community.
• Participate in shared ritualsdesign reviews critiques learning circles and cocreation sessionsthat strengthen design maturity across SAP SuccessFactors.
• Have the opportunity to shape nextgeneration HCM experiences influencing products used by organizations in more than 60 industries worldwide.
• Join a team that embraces AIdriven transformation giving you the space to cocreate intelligent agentic and responsible AI capabilities that define the future of work.
• Thrive ina modern flexible purposedriven work culture that values authenticity and growth through continuous learning programs global mentorship opportunities to lead initiatives contribute to design systems or influence design strategy.
• Be supported by apsychologically safe environment where curiosity experimentation and constructive critique are encouraged and celebrated.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 446733 Work Area: Software-User Experience Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid