Locksmith II Facilities, Real Estate, and Planning

External Applicants:

Please ensure all required documents are ready to upload before beginning your application including your resume cover letter and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the My Experience application page.

• Locate the Resume/CV document upload section at the bottom of the page.

• Use the Select Files button to upload your cover letter resume and any other required supporting documents. You can select multiple files.

Important Note: The My Experience page is the only opportunity to attach your cover letter resume and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website.

A cover letter is required for all positions; optional for facilities campus services and hospitality roles unless otherwise specified.

Job Description Summary

Job Description

Essential Functions:

• Install modify and repair all locking systems and components.

• Install modify adjust and repair doors door hardware and door closure systems components.

• Provide general hardware services such as lock recores key duplication and cutting and lock picking.

• Responsible for ongoing preventative maintenance of all locking systems and related hardware.

• Documents and records all updates and verification procedures with a high level of attention to detail in order to maintain key system integrity.

• Assists with hierarchy planning of the key systems and follows policy documents and other steps to maintain the security and integrity of the lock systems at all times.

• Assists the Manager with solicitation evaluation and follow-up of customer feedback regarding Lockshop operations.

• Perform other duties as assigned.

Other Functions:

• Provide excellent service to internal and external department customers.

• Reports all matters of safety to the appropriate Supervisor and to the Safety Director if necessary.

• Follows all University and departmental policies and procedures.

• This position may be designated as essential personnel to support business continuity during campus emergencies disasters or other special needs as directed by management. Essential personnel may be recalled outside their normal schedule. Additional details can be found in the Wake Forest University Policy on Weather and Other Unusual Conditions.

Required Education Knowledge Skills and Abilities:

• High school diploma plus specialized locksmith training and three to five years related experience or equivalent combination of education and experience.

• Extensive knowledge of lock installation problem solving repair recombination and adjustments of locks including the duplication and making of keys.

• Carpentry experience pertaining to the installation of door hardware door closure installation and repair.

• Advanced knowledge of master keying systems.

• Excellent customer service skills strong interpersonal skills and to practice effective verbal and written communication skills with internal and external customers.

• Ability to read understand and abide by all verbal and written instructions as pertains to performing job duties policies and job-related responsibilities/procedures.

• Ability to effectively communicate in English with contractors technicians students faculty and staff.

• Computer skills and competency in relevant applications including key tracking software work order systems and general office applications.

• Possess and maintain a valid drivers license with a good driving record; must be insurable.

• Ability to operate hand and power tools including lock picking and key-cutting hardware.

Preferred Education Knowledge Skills and Abilities:

• Technical license and/or certification.

• Computer knowledge: MS Word MS Excel CMMS

• Record and data keeping experience.

• Institutional experience and knowledge.

Accountabilities:
Responsible for own work only.

Physical Requirements:

• Close visual acuity to perform an activity such as operating machines using measurement devices and/or visual inspections of small parts or devices and making minute filings and insertions.

• Heavy work: Exerting up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects. Climbing Balancing Stooping Kneeling Crouching Crawling Reaching Walking Pushing Pulling Lifting Fingering Grasping and Repetitive Motions. Visual acuity to perform an activity such as operating machines such as lathes drill presses power saws and mills where the seeing job is at or within arms reach; performing mechanical or skilled trades tasks of a non-repetitive nature such as carpenters technicians service people plumbers painters mechanics etc.

Environmental Conditions:

• Activities occur both inside and outside subject to both environmental conditions. Workers are subject to noise vibrations hazards atmospheric conditions and oils.

Disclaimer:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

Additional Job Description

Time Type Requirement

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race color religion national origin sex age sexual orientation gender identity and expression genetic information disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process please contact or .