Senior Facility Manager

Job Title

Job Description Summary

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Oversee day-to-day operations of facilities high rise or campus ensuring that all services are effectively delivered and facility needs are met including custodial life-safety engineering and general maintenance. Ensure that staff implements and provides these services in a manner consistent with C&W policies and ownership directives

Manage service contracts cost effectively. Responsible for all aspects of service delivery pursuant to these contracts responsible for periodic and ongoing performance and financial review conducting RFPs and assuring payments and invoicing match contract pricing. Initiate audit & control systems to ensure statutory policy and contractual commitments are met

Lead the facility management team in the supervision of maintenance programs relating to the interior and exterior conditions and appearance and operation of the facilities

Ensure that facility management staff consistently provides positive and prompt response to requests from the client and building tenants/occupants Ensure facility management staff implements ongoing contract review programs to constantly assess client tenant and occupant needs and to assure problems are being solved promptly and to the mutual benefit of the tenant owner and the properties

Prepare and deliver consolidated reporting and reviews of all budgets financial reports (monthly and quarterly) contracts expenditures and purchase orders related to the facility(s) or complex

Develop prepare and explain the annual facility budget quarterly forecasts and business plans Assist in development of capital budgets for the property. This includes contributions towards a five- year plan of maintenance facility improvement and cost reduction initiatives

Coordinate the collection analysis and reporting by the facility management team of statistical data and analysis to provide accurate and current assessment of facility management objectives work order productivity cost savings and improvements. Review work order metrics and system to identify service gaps and recurring issues and provide corrective actions

Approve all positions and direct the hiring training and motivational activities of the facility management staff. Responsible for effective and proactive employee relations with all site staff. Conduct and approve all performance evaluations of facility management staff

Manage and drive customer focus within all areas of operational activities and ensure that effective relationships are maintained with key client contacts Drive innovation through the development of best practices operational and service efficiency as well as the identification of industry trends and tools that would contribute to our operational excellence goals

Ensure that facility management staff require all tenants and vendors comply with insurance requirements and coordinate all claims as required

KEY COMPETENCIES

1. Communication Proficiency (oral and written)

2. Technical Proficiency

3. Problem Solving/Analysis

4. Customer Focus

5. Financial Management

6. Leadership

7. Relationship Management

8. Team Orientation

9. Vendor Management

10. Multi-Tasking

IMPORTANT EDUCATION

Bachelors degree in Facilities Management Corporate Real Estate Project Management or Business Administration required

IMPORTANT EXPERIENCE

Minimum of 8-10 years of facility management experience with at least 3 years at the level of Facility Manager

Experience in leasing construction engineering and all facets of property operation and building management

Experience with human resource and performance management processes

Experience with critical system environments preferred

CMMS/Work Order Management experience preferred

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Certified Facility Manager (CFM) International Facilities Management Association (IFMA) Building Owners and Managers Association (BOMA) industry certifications recommended; other Engineering Business or technical training or certifications preferred

Proficient in understanding management agreements and contract language

Ability to read and understand construction specifications blueprints and single line diagrams

Skilled in Building Management Systems maintenance and monitoring Excellent computer and systems knowledge; Strong literacy in Microsoft Office Suite (MS Word Excel PowerPoint)

Strong discipline of financial management including financial tracking budgeting and forecasting

Knowledge of Financial Systems (Yardi a plus)

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines. May be required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to communicate with others and exchange accurate information.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities duties or responsibilities that are required of the employee. Other duties responsibilities and activities may change or be assigned at any time with or without : This job description includes the core responsibilities for C&W. These duties may have slight modifications based on the regional location.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at 1- or email. Please refer to the job title and job location when you contact us.