Customer Advocate II

Graphic Packaging

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profile Job Location:

Elk Grove, IL - USA

profile Monthly Salary: $ 53920 - 67400
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

If you are a GPI employee please click the Employee Login before applying.

At Graphic Packaging International we produce the paper cup that held your coffee this morning the basket that transported those bottles of craft beer you enjoyed last weekend and the microwave tray that heated your gourmet meal last night. Were one of the largest manufacturers of paperboard and paper-based packaging for some of the worlds most recognized brands of food beverage foodservice household personal care and pet products. Headquartered in Atlanta Georgia we are collaborative diverse innovative individuals who create inspired packaging while giving back to our communities.

With over 25000 employees working in more than 130 locations worldwide we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industrys best to reward the talented people who make our company successful.

If this sounds like something you would like to be a part of wed love to hear from you.

A World of Difference. Made Possible.


Position Responsibilities

  • Provide accurate and continual communications to internal and external customers on any aspect of order fulfillment
  • Order and inventory management based on forecast and other modeling
  • Manage on time and in full shipments
  • Project management for our external customers (developing new business with existing customers)
  • Achieve all goals associated with cash flow for GPI as associated for their account
  • Goals include accounts receivables and working capital management
  • Participate in Lean Sigma projects and deploy continuous improvement initiatives
  • Develop strong relationships with internal and external customer contacts
  • Liaison between GPI and our customer on all aspects of account management
  • All other duties as assigned

Required Skills:

Solid understanding of customer account management

General understanding and experience with ERP business application (SAP preferred)

High degree of organization and attention to detail

Successful time management and prioritization skills

Effective written and oral communication

Microsoft Office Skills

Required Experience:

2-5 years work experience or proven track record for success

Four year degree in applicable field of study or compensatory work experience is required

Pay Range: $53920.00-$67400.00

Graphic Packaging is an equal opportunity employer and abides by all applicable federal state provincial and local laws with respect to the recruitment and hiring process. We are committed to an inclusive barrier-free recruitment and hiring process free from discrimination or harassment based upon race color religion sex sexual orientation gender identity national origin disability or veteran status. Should you require an accommodation for a disability please contact your Human Resources representative or email .


If you are a GPI employee please click the Employee Login before applying.At Graphic Packaging International we produce the paper cup that held your coffee this morning the basket that transported those bottles of craft beer you enjoyed last weekend and the microwave tray that heated your gourmet me...
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Key Skills

  • Athletics
  • Admin Support
  • External Audit
  • ASP
  • Blogging

About Company

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Graphic Packaging is a leader in consumer packaging solutions including folding cartons, cups, foodservice packaging, cooking solutions and multipack machinery.

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