Customer Service System Administrator (12-Month Contract)
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
This is a fixed-term contract for 12 months.
As a Customer Service Systems Administrator you will be responsible for creating reviewing and updating customer data for LGC Standards. This includes validating customer data across databases ensuring data accuracy and supporting data operations across systems. You will also contribute to department initiatives and project support.
Key responsibilities for this role include but are not limited to:
- Review validate and analyze customer data from a primary source database.
- Compare incoming or updated records against the organizations existing customer list to identify duplicates gaps or inconsistencies.
- Update customer profiles with accurate and complete information while adhering to data governance standards.
- Investigate data discrepancies and collaborate with internal teams to resolve issues.
- Maintain documentation of data changes quality checks and validation processes.
- Monitor data quality metrics and recommend improvements to enhance accuracy and efficiency.
- Support reporting and analytics initiatives by ensuring clean reliable customer data.
- Assist in developing and refining data management procedures and best practices.
- Contacting customers for data gaps and facilitating relocations
Qualifications :
Education Requirements
- Associates degree
Competencies Required
- Experience working with customer databases CRM systems or data management tools.
- Strong analytical skills with the ability to identify patterns inconsistencies and data quality issues.
- Proficiency in Excel or other data analysis tools
- High attention to detail and commitment to data accuracy.
- Strong communication skills and the ability to collaborate with crossfunctional teams.
- Ability to manage multiple tasks and prioritize effectively in a fastpaced environment.
Additional Information :
Pay range for this role is:
Minimum: CAD $42000/ yearly
Maximum: CAD $45000/ yearly
The salary range provided covers the minimum and maximum amounts projected for this role. The base salary will be influenced by factors like experience skills and location.
ABOUT LGC:
LGC is a leading global life science tools company providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications which are typically embedded and recurring within our customers products and workflows and are valued for their performance quality and range.
OUR VALUES
- PASSION
- CURIOSITY
- INTEGRITY
- BRILLIANCE
- RESPECT
EQUAL OPPORTUNITIES
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age disability race color ethnic or national origin sex sexual orientation gender reassignment marital or civil partnership pregnancy or maternity religion or belief. Short listing interviewing and selection will always be carried out without regard to gender sexual orientation marital status color race nationality ethnic or national origins religion or belief age or trade union membership.
For more information about LGC please visit our website
#scienceforasaferworld
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Active Directory
- VMware
- Computer Networking
- Microsoft Windows Server
- Solaris
- Windows
- Linux
- SAN
- Shell Scripting
- System Administration
- Dns
- CentOS
About Company
With over 180 years of scientific heritage and operations in 14 countries, our products and services are integral to the industries that safeguard our food, water, medicine, and environment. Working collaboratively with our partners across the scientific community, our solutions addr ... View more
