Business Operations Mgr

West Palm Beach, FL - USA

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

What you get to do in this role:

Business Operations:

Track and manage Product Operations headcount.
Manage and maintain the budget gather required inputs from leadership team and orchestrate department level reporting with Finance.
Manage Priority QBR cadence accompanying deliverables and drive consistency of reporting.
Assist in organizing strategy and planning sessions and deliverables.
Manage office and space planning requirements.
Engage and connect with other operations managers in UTG and beyond as required.
Be a thought-leader and influencer creating clarity out of ambiguity.

Communications Management:

Provide guidance and help establish a culture that continuously strives towards best practices and operational excellence while having fun.
Drive and evolve our plan for internal employee communications in a timely relevant and engaging manner.
Implement thoughtful innovative and engaging communications that build on and enhance ServiceNows purpose culture and strategic priorities.
Produce creative relevant newsletters All Hands decks Now at Work posts etc. rooted in our priorities; continually experiment with content to drive engagement.
Identify and recommend creative ideas to improve business operations and communications be proactive.
Moderate social channels and constantly work to create authentic and engaging social/digital moments to support our culture.
Coordinate scope and advise VP and leadership team involvement in internal events as needed.
Leverage listening or evaluation tools analyze insights and iterate plans and leadership messaging accordingly.

Qualifications :

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
Strong program management skills.
Excellent understanding of budget and headcount management.
Excellent understanding of functional operational processes.
Excellent verbal and written communication skills teamwork skills and an engaging personality.
Ability to translate business strategies into effective narratives.
Proven ability to effectively interface with a diverse range of roles at all levels.
Resourceful self-motivated and able to independently prioritize shifting workloads in a high growth ever changing environment.
Ability to work in a matrix organization structure.

JV20

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Remote Work :

Employment Type :

Full-time

What you get to do in this role:Business Operations:Track and manage Product Operations headcount.Manage and maintain the budget gather required inputs from leadership team and orchestrate department level reporting with Finance.Manage Priority QBR cadence accompanying deliverables and drive consist...

What you get to do in this role:

Business Operations:

Track and manage Product Operations headcount.
Manage and maintain the budget gather required inputs from leadership team and orchestrate department level reporting with Finance.
Manage Priority QBR cadence accompanying deliverables and drive consistency of reporting.
Assist in organizing strategy and planning sessions and deliverables.
Manage office and space planning requirements.
Engage and connect with other operations managers in UTG and beyond as required.
Be a thought-leader and influencer creating clarity out of ambiguity.

Communications Management:

Provide guidance and help establish a culture that continuously strives towards best practices and operational excellence while having fun.
Drive and evolve our plan for internal employee communications in a timely relevant and engaging manner.
Implement thoughtful innovative and engaging communications that build on and enhance ServiceNows purpose culture and strategic priorities.
Produce creative relevant newsletters All Hands decks Now at Work posts etc. rooted in our priorities; continually experiment with content to drive engagement.
Identify and recommend creative ideas to improve business operations and communications be proactive.
Moderate social channels and constantly work to create authentic and engaging social/digital moments to support our culture.
Coordinate scope and advise VP and leadership team involvement in internal events as needed.
Leverage listening or evaluation tools analyze insights and iterate plans and leadership messaging accordingly.

Qualifications :

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
Strong program management skills.
Excellent understanding of budget and headcount management.
Excellent understanding of functional operational processes.
Excellent verbal and written communication skills teamwork skills and an engaging personality.
Ability to translate business strategies into effective narratives.
Proven ability to effectively interface with a diverse range of roles at all levels.
Resourceful self-motivated and able to independently prioritize shifting workloads in a high growth ever changing environment.
Ability to work in a matrix organization structure.

JV20

Additional Information :

Work Personas

Equal Opportunity Employer

Accommodations

Export Control Regulations

Remote Work :

Employment Type :

Full-time

Key Skills

Disaster Recovery
Order Management System
SAFe
TOGAF
Business Management
White Papers
Investment Banking
Middleware
Project Management
Sharepoint
Order Fulfillment
Google Suite

Apply Now

About Company

ServiceNow

Learn here. Grow here. Make a difference here. At ServiceNow, our cloud?based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and enterprises. Were growing fast, innovating even faster, and making an impact on our c ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click