Chart Acquisition Specialist

At SCP Health what you do matters

As part of the SCP Health team you have an opportunity to make a difference. At our core we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients 7500 providers 30 states and 400 healthcare facilities SCP Health is a leader in clinical practice management spanning the entire continuum of care including emergency medicine hospital medicine wellness telemedicine intensive care and ambulatory care.

Why you will love working here:

- Strong track record of providing excellent work/life balance.

- Comprehensive benefits package and competitive compensation.

- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration courage agility and respect.

Primary Duties and Responsibilities:

• Accurately acquire hospital medicine charts for registration coding and billing

• Maintain facility EMR access and remain compliant with all remote guidelines including patient privacy and access security

• Resolve outstanding Chart Resources queries for hospital medicine charts

• Maintain metrics and audits accurately and efficiently

• Complete all tasks with a performance expectation of 98% accuracy & 4-day TAT

• Report and publish audit findings and metrics to appropriate parties including immediate and upper management

• Maintain quality standards throughout the department

• Maintain existing acquisition/auditing policy and procedure documents as necessary to include current coding guidelines per facility

• Review patient data to ensure accuracy including account number name visit date and other demographic data when required

• Communication to all relevant support groups for follow-up and resolution of document data issues

• Maintain daily production goals and accurate production spreadsheets

• Agility to back-up chart validation and other Chart Resources processes when required

• Collaboration in company/departmental activities charitable initiatives and overall corporate goals and objectives

Knowledge Skills and Abilities:

• A minimum of 1 to 3 years of experience in one or all of the following areas:
  • Customer Service
  • Quality Assurance
  • Research / Auditing / Reporting
  • Healthcare Industry
• Basic knowledge of Hospital Medicine/Emergency Medicine/Inpatient chart components and/or terminology
• Knowledge of Webex or Zoom virtual meeting platform or compatible experience

EDUCATION (Required and/or Preferred):

• High school diploma or equivalent required
• Technical school/college preferred not required
• Associate degree preferred not required

FIELD OF STUDY (Preferred):

• Healthcare or Business Administration
• Medical Office Administration

QUALIFICATIONS:

Previous Experience:

• Intermediate proficiency level in Microsoft Office Microsoft Excel Microsoft Word and Microsoft Outlook required

• Experience using Kofax Capture or compatible application

• Experience using OnBase or compatible application

• Knowledge of Athena IDX billing system (preferred but not required)

• Proficiency in assigned electronic medical record systems (training provided)

• Proficiency using mySCP Care (training provided)

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• Professional setting

• Continuous sitting

• Continuous oral & written communication and listening skills

• Continuous computer use

• Access to high-speed internet connectivity and cell phone for DUO authentication across internal systems and EMRs

• Job requires a high level of mental awareness

PRIMARY LOCATION:

• Lafayette LA (4 days a week in office / 1 day remote)

Pay Range:

This range represents the anticipated base salary for this role. Actual compensation will be determined based on experience qualifications and internal equity considerations.

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We offer a comprehensive benefits package designed to support your health financial well-being and work-life balance including medical dental vision insurance a 401(k) plan with a company match paid time off and holidays professional development support and employee wellness resources.

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