Associate Portfolio Analyst, Live Oak Express

Wilmington, DE - USA

Yearly Salary: $ 45232 - 66820

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

About Us

Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be Americas Small Business Bank. Our products help customers buy build and expand their business and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined and we seek those who embody and embrace what it takes to empower the American dream.

How This Role Impacts Live Oak and Its People

The Associate Portfolio Analyst Live Oak Express plays a key role in supporting the servicing credit monitoring and management of the Live Oak Express (LOE) loan portfolio. Youll assist in day-to-day servicing functions proactively monitor credit risk and help ensure the loan portfolio is in compliance with internal policies and procedures. Working closely with your team and under the guidance of the Senior Portfolio Manager youll contribute to the long-term financial health of Live Oak Bank by helping identify emerging risks supporting collection efforts and enhancing the borrower experience through timely servicing actions.

What Youll Do at Live Oak Bank

Assist in the day-to-day servicing of the LOE portfolio of loans including monitoring payments financial performance and compliance
Complete annual reviews risk ratings and loan-level credit assessments
Draft and issue borrower communications such as Right to Cure letters under the guidance of senior team members
Assist with identifying and escalating loans that may require loss mitigation collections or special asset involvement
Contribute to quarterly portfolio reporting and annual watchlist preparation
Support the team in maintaining accurate and up-to-date records servicing notes and collection logs
Help track borrower outreach and repayment efforts using internal tools and checklists
Communicate with borrowers regarding loan servicing issues repayment plans or account status with support from the Senior Portfolio Manager
Ensure servicing actions are performed in accordance with bank policies procedures and SBA guidelines
Participate in ongoing training and development opportunities in loan servicing credit risk and SBA regulations
Collaborate closely with Senior Portfolio Manager and Live Oak Express team to maintain the highest standards of loan servicing
Use internal systems to track portfolio performance and borrower compliance
Exhibit strong attention to detail and accuracy when preparing reports or documenting servicing actions
Work cross-functionally with the Credit and Special Assets teams to support risk management and recovery strategies
Bring a proactive and solutions-oriented approach to servicing challenges
Demonstrate professionalism and empathy in borrower communications especially during collections or escalated servicing situations
Maintain a high standard of regulatory awareness including BSA AML CIP and OFAC

Required Experience

Bachelors Degree or equivalent experience
Excellent computer skills
Strong customer service and interpersonal skills

Preferred Experience

Effective verbal and written communication skills
Intellectually curious
Strong work ethic self-motivated get it done attitude

Our Values

Dedication:Possess a deep commitment to Live Oak Banks mission and core values exemplified through a strong work ethic adaptability and pride in your work.
Ownership:Take initiative to deliver positive results by proactively and creatively solving problems while maintaining a high degree of quality.
Respect:Treat everyone with courtesy politeness and kindness.
Innovation:Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.
Teamwork: Foster collaboration accountability and trust with others and understand that together we do more

For a detailed overview of our employee benefits please visit: Oak Bank is an Affirmative Action and Equal Opportunity Employer Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age genetic information veteran status or disability. Equal access to programs service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at.

EEO is the Law

The base pay range for this position is $45232.00 - $66820.00 per year. Compensation may also include annual bonuses and long-term incentives subject to various metrics and company policy. A candidates salary is determined by several factors including travel relevant work experience or skills and expertise.

Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave including but not limited to Arizona California Colorado District of Columbia Maine Maryland Massachusetts Michigan Nevada New Jersey New Mexico New York Oregon Rhode Island Vermont and Washington.

Required Experience:

About UsLive Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be Americas Small Business Bank. Our products help customers buy build and expand their business and our high-yield savings and CD...