Commercial Account Executive DACH
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
At Talkdesk we are courageous innovators focused on redefining the customer experience making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And we give back to our community by volunteering our time supporting non-profits and minimizing our global footprint. Each day thousands of employees customers and partners all over the world trust Talkdesk to deliver a better way to great experiences.
We are recognized as a cloud contact center leader by many of the most influential research organizations including Gartner and Forrester. With $498 million in total funding a valuation of more than $10 Billion and a ranking of #16 on the Forbes Cloud 100 list now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.
At Talkdesk we embrace FAST our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus Accountability Speed Talkdesker.
- Focus: Focus time energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
- Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
- Speed: Execute with agility and urgency. Act promptly decisively and without delay. Make good and timely decisions that keep the organization moving forward.
- Talkdesker: YOU!
What is a commercial Account Executive at Talkdesk:
As a Commercial Account Executive D/A/CH at Talkdesk you will be the driving force behind our growth in the mid-market segment. You will own the full sales cycle targeting high-growth companies headquartered in Germany Austria and Switzerland. Success in this role requires a multi-channel approach to pipeline generation collaborating closely with SDRs Channel Partners and Marketing while maintaining a strong discipline for self-generation.
We are looking for driven hungry motivated and ambitious Commercial Account Executives. Someone who will proactively acquire new prospects and drive forward our business offerings through solution based selling and truly enjoys selling Ai focused solutions. Bring your passion for customer experience and join Talkdesk on our rocketship to success!
As a Commercial Account Executive at Talkdesk you will be responsible for
Pipeline & Territory Management
Multi-Channel Prospecting: Actively build and manage a sales pipeline by collaborating with SDRs Partner Managers / Indirect Sales and the Marketing -Pipeline-Generation: Maintain a hunter mentality by proactively identifying and qualifying new business opportunities through outbound cold calling social selling and Territory Planning: Develop and execute a comprehensive territory plan to penetrate the mid-market segment
Sales Execution & Strategy
Full Cycle Ownership: Lead the entire sales process from initial discovery and product demonstrations to contract negotiation and -Based Selling: Conduct deep-dive discovery sessions to understand prospect pain points and map Talkdesks AI-powered CXA solutions to their specific business goals & business-casesCollaborative Selling: Coordinate internal resources including Solution Engineers Legal Dealdesk Product and leadership to navigate high value AI deals and ensure a seamless customer experience.
Reporting & Growth
CRM Discipline: Maintain impeccable Salesforce hygiene ensuring all interactions deal stages and forecast dates are accurate and up to Intelligence: Stay ahead of industry trends competitor moves and the evolving CXA landscape to position Talkdesk as the premier CXA & AI providerForecasting Accuracy: Provide leadership with reliable weekly revenue forecasts based on a data-driven understanding of your sales funnel.
What we are looking for
- Bachelors degree in Business Administration Marketing or a related field
- Fluent in German & English
- Proven experience in commercial sales roles with a track record of driving new business opportunities and expanding existing business
- Strong hunter mentality with willingness to own your success from pipeline generation to bookings proven experience of being able to create self generated opportunities
- Individuals who enjoy the challenge of Net New Logos
- Experience in software or technology sales is strongly preferred
- Existing experience in AI focussed sales is a big plus
- Strong understanding of sales methodologies and the ability to develop and execute effective sales strategies
- Excellent communication and interpersonal skills with the ability to build rapport and trust with customers and internal stakeholders
- Strong analytical and problem-solving skills with the ability to analyze complex data and make strategic recommendations
- Experience working in a fast-paced dynamic environment with the ability to manage multiple priorities and stakeholders
- Willingness to travel as needed
Work Environment and Physical Requirements:
Primarily office-environment work extended periods of sitting or standing computer-based work. Limited lifting and equipment usage limited to computer-related equipment (keyboards mouse etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution and we firmly believe that the best path to success for our mission is inclusivity diversity and genuine acceptance. To that end we will hire promote work along cheer for bond with and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity indigenous heritage national origin religion gender gender identity gender expression sexual orientation age disability marital status veteran status genetic information or any other legally protected status.
Required Experience:
IC
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- ABC Analysis
- Account Management
- Communication
- CRM
- Excel
- Salesforce
- PMP
- Customer Relationships
- Business Relationships
- Sales Goals
- Sales Process
- CPA
About Company
Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.
