Volunteer Manager ODB

Salary: $50000

Catholic Charities Our Daily Bread Employment Center is currently seeking a Volunteer Manager who will foster a collaborative environment among staff and volunteers ensuring effective volunteer management and community engagement to support program operations and client success. Additionally the role involves cultivating donor relationships coordinating events and programming maintaining accurate records and promoting volunteer opportunities to further the organizations mission and impact. The work schedule is Monday - Friday 8:00am- 4:30pm

For over 35 years Our Daily Bread Employment Center has offered daily hot meals case management job training and employment counseling to Baltimore City residents. We believe access to healthy food is a human right and a collective responsibility. Meeting this need demands sustained commitment from staff volunteers donors and the wider community and every one of us plays an integral role.

JOB DUTIES & RESPONSIBILITIES:

• Foster a collaborative environment for staff and volunteers promoting engagement and growth.
• Engage community partners in supporting clients transitions to employment housing and selfsufficiency ensuring alignment with organizational goals.
• Ensure sufficient volunteer support to operate the program effectively and cover all shifts year-round.
• Maintain complete and accurate volunteer records including background checks references and evaluations.
• Develop and update volunteer position descriptions ensuring clear expectations and responsibilities.
• Assist in writing articles newsletters and correspondence to build community relations and engage volunteers.
• Produce reports on volunteer services including program outcomes and engagement metrics.
• Educate staff on building effective partnerships with volunteers aligned with the organizations mission and values.
• Oversee and implement volunteer training programs to ensure alignment with the organizations culture and philosophy.
• Cultivate relationships with donors secure speakers for life skills classes and coordinate fundraising events.
• Maintain accurate tracking of volunteer and donor data including service hours and contact information.
• Build partnerships with community organizations businesses and schools to enhance volunteer engagement.
• Lead volunteer recruitment and engagement efforts aligning strategies with organizational needs.
• Serve as liaison between the organization and community partners to strengthen relationships supporting the mission.
• Coordinate corporate business and school service days ensuring impactful volunteer experiences.
• Manage material donations cultivating relationships with businesses and donors to ensure appropriate distribution.
• Conduct tours for community members and prospective volunteers to enhance engagement with the program.
• Manage the organizations social media presence to promote volunteer opportunities and engage the community.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Bachelors degree.
• Two years experience in volunteer or related position. A combination of education and experience may be considered.

REQUIRED SKILLS & ABILITIES:

• Demonstrates discretion and professionalism in all situations maintaining confidentiality and integ
• Exhibits exceptional planning and organizational skills ensuring tasks are executed efficiently.
• Possesses the ability to influence and engage staff fostering motivation and teamwork.
• Utilizes effective conflict resolution skills to address issues and maintain a positive work environment.
• Applies strong critical thinking and problem-solving skills to navigate challenges and make informed decisions.
• Proficient in utilization of computer systems and software necessary to perform position functions. Basic Windows PC web browsing (i.e. Chrome Internet Explorer etc.) and Microsoft Outlook skills required. Other Microsoft Office application knowledge such as Word Excel PowerPoint Teams and OneDrive desired.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

• Light work that includes moving objects up to 20 pounds.
• Remaining in a stationary position which may involve standing or sitting for extended periods as required to complete tasks or duties associated with the role.
• Moving about to accomplish tasks or transitioning between different work sites which may involve walking standing or traveling to various locations as required by the role.
• Engaging in communication with others to exchange information which may involve speaking listening writing or using electronic communication methods to ensure clear and effective understanding. This includes both verbal and non-verbal interactions with colleagues clients or external parties.
• Repetitive motions involving the wrists hands and/or fingers including tasks such as typing data entry or handling small objects. These repetitive activities may be performed throughout the workday and require attention to ergonomics to ensure comfort and minimize strain.
• Hearing and vision abilities with or without correction sufficient to drive safely and effectively observe and communicate with others.
• Driving (Agency and/or personal vehicle) is required for this position. Driver must be at least 21 years of age with a minimum of 2 years of driving experience in the United States and a valid drivers license issued by the state of residence. There can be no state issued restrictions on the licenses that would impede drivers ability to operate the vehicle as required by the Agency and there must not be more than three (3) points on their driving record.

We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:

• Health/Dental/Vision
• Vacation/sick/holiday pay
• 403(b) Retirement Plan with a discretionary employer contribution
• Tuition Advancement
• Paid Parental Leave

Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety empowerment healing and self-care and that believes that every person has infinite worth and promise.

Catholic Charities is an equal opportunity employer

Required Experience:

Manager