The VIP Runner is responsible for promoting representing the company and marketing events at Tao Group Hospitality venues. The primary function of the VIP Runner is to increase table sales admission and bar revenue through guestlist and table reservations. The position requires sourcing potential guests from the local population hotels and casinos social media and other relevant channels.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:
Engaging and providing potential guests information to visit Tao Group Hospitality venues. Educating oneself with selling/promoting techniques talent and venue knowledge Creating a reliable and updated network of former and future guests industry contacts and reputable leads.
Manages table requests and spending minimums for table requirements
Manages capacity in conjunction with security to ensure venue safety regulations are maintained
Utilizes reservation system to manage seat and book where applicable.
Responsible for converting dining reservations to lounge/nightlife venue reservations.
Liaisons with VIP marketing teams to transfer guests to additional Tao Group Hospitality properties
Tracks host reservations
Commission eligible based reservation bookings
Required to comply with all Nevada Gaming Control board standards
Be attentive to all company related events and upcoming venues and changes
Responsible for engaging in outreach for marketing purposes
Maintain and meet all marketing requirements such as social media requirements guest list contact information forms Facebook invites and bulletins
Posting engaging content online in line with company policy to attract guests to our events and venues.
Responsible for maintaining the workstation / podium in a neat and orderly fashion
Maintain and promote a friendly atmosphere for customers and staff
Assist and/ or complete additional tasks as assigned
EDUCATION/WORKING KNOWLEDGE:
High School Diploma or equivalent required
Strong communication and networking skills are required
Minimum 1 year in the nightlife or hospitality industry; sales experience is preferred
Proficient in the use of social media applications
21 years of age
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:
The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
Must have strong problem-solving skills
Excellent written and verbal communication skills required
Ability to work under pressure and meet deadlines
Must have good positive energy throughout the day
Must be able to read the computer monitors and print legibly
Must be able to sit and/or stand for extended periods of time
Must be able to move quickly through work and set the pace in the office
Must be able to push and lift up to 25 lbs.
Small to Medium office environment
Office Casino Nightclub Bar Lounge and/or Restaurant working environment
5-25% Local Travel (United States)
Work in an environment that is subject to varying levels of noise crowds and smoke the severity of which depends upon the guest volume
May work extended hours irregular shifts evening and/or weekend shifts and holiday work may be required
Maintain a professional neat and well-groomed appearance adhering to Company standards
Must be effective as part of a team; ability to interact with internal and external customers managers and co-workers in a professional courteous manner
Ability to maintain a high level of confidentiality to include client confidentiality
Ability to handle a fast-paced busy and somewhat stressful environment
ABOUT TAO GROUP HOSPITALITY ; Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. The company operates branded locations across the globe, featuring a collection of wid ... View more