Quality Assurance Specialist 2

***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***

The Aging and Disability Services Division (ADSD) is currently recruiting for a full-time Quality Assurance Specialist 2 in Las Vegas Nevada. This recruitment may be used to fill current and future vacancies as they occur in the following program: Desert Regional Center. Quality Assurance Specialists are responsible for carrying out quality assurance and performance improvement activities to ensure services are provided in compliance with State and Federal regulations and Developmental Services Standards for Service Provision. Incumbents work closely as a unit both locally and as a statewide team to promote consistency in the application of policy and service standards. The position requires significant interaction with community providers and may participate in the development of policy and state regulations governing service delivery. ADSD fosters a positive inclusive and diverse work environment that values innovation teamwork and collaboration. The mission of ADSD is to empower individuals and their support systems by providing resources for disabilities and aging - connecting Nevadans to services and improving their quality of life.

Bachelors degree from an accredited college or university in nursing social work human development special education health science public health or other behavioral or social science and two years of professional experience which included one year of experience providing client services in a human resource services field and one year of experiance performing program evaluation quality assurance/improvement and/or utilization review activities for a human resources program; OR one year of experiance as a Quality Assurance Specialist I in Nevada State Service; OR an equivalent combination of experiance and education above the Bachelors degree level as described above.

Review and evaluate appropriateness of client services including access outcomes and prevention; conduct case reviews including customer interviews and surveys medical/clinical and case records facility inspections and agency/facility policies and procedures; assist in identification of problem areas; monitor high risk/impact areas and processes vulnerable to litigation adverse publicity or involvement of law enforcement.

Evaluate compliance with applicable accreditation licensing health and safety and funding requirements; develop recommendations for corrective actions including serving on committees providing written reports and summaries and presenting findings to administrators and department staff; review citations and plans of correction from federal State and accreditation reviews; participate in developing corrections and monitor corrections for compliance.

Provide technical guidance to agency staff and/or contractors regarding quality assurance/improvement activities and requirements; ensure agency/facility staff contractors and administration are aware of accreditation licensing funding and human rights requirements; provide training to staff providers and outside agencies regarding federal and State regulations program requirements policies and procedures accreditation standards client rights consent and confidentiality issues due process documentation and communication related topics and other areas as required.

Review reports of incident abuse and neglect rights violations sentinel events serious incident treatment appeals and complaints; ensure applicable regulations and reporting requirements are followed; conduct investigations and contact outside enforcement agencies as appropriate; ensure client confidentiality and privacy as well as the security of documents reports and findings.

Coordinate agency efforts to achieve and maintain accreditation; develop quality assurance/improvement criteria and methodology; coordinate self-assessments using accreditation standards; research develop and collate data for pre-survey information packets; coordinate write and organize information incorporated into official corrective action plans submitted by the agency in response to survey or statements of deficiencies and findings.

Prepare narrative and statistical reports; participate in budget preparation; monitor and control expenditure of funds for staffing equipment supplies and other areas as required.

Perform related duties as assigned.

Under direction incumbents at this level either 1) report to a Clinical Program Planner agency manager or other administrator in an agencys central office or 2) report to a Quality Assurance Specialist III and assist in performing quality assurance/improvement activities for inpatient services at a mental health hospital residential facility or for community-based programs and services. Incumbents participate in the evaluation design and implementation of quality assurance/improvement activities for programs and services provided by the agency which may include collecting data to evaluate services summarize findings and prepare recommendations for improvement; participate in special analytical studies research and projects; and assist in monitoring grant funds including researching information for participants coordinating committee functions and completing annual reports.

This job specification lists the major knowledge skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge skills and abilities from a previous level.

Working knowledge of: accepted practices and methods used in designing quality assurance/improvement reviews and audits; medical/behavioral terminology; data collection methods and statistical analysis techniques; federal and State laws pertaining to inpatient and/or residential practices and procedures; accreditation standards for human services programs; medical/clinical or client records documentation standards and procedures.

Ability to: locate analyze interpret and apply information data and research findings; write narrative and statistical reports recommendations correspondence and other materials using computerized graphics and presentation software; provide technical assistance for agencies regarding quality assurance/improvement and accreditation standards; apply accreditation licensing and certification standards to specific situations; provide training in quality assurance standards and compliance requirements; evaluate program effectiveness recognize existing or potential problems and formulate recommendations for corrective action; develop surveys and questionnaires to produce reliable and valid data.

Recruiter information
Melissa Pontillo

The State of Nevada is an equal opportunity employer dedicated to building diverse inclusive and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race color national origin religion or belief age disability sex sexual orientation gender identity or expression pregnancy domestic partnership genetic information (GINA) or compensation and/or wages.

Please send direct Inquiries or correspondence to the recruiter listed on this announcement.