Business Data Analyst

Job Title: Business Data Analyst

Contract Type: Permanent

Location: Edinburgh or Alderley Park

Working style: Hybrid 50% home/office

Closing date: 27th February 2026

Are you passionate about turning complex data into meaningful insight that drives real impact Do you thrive in a collaborative dynamic environment where your analysis directly shapes strategic decisionmaking If so this could be the perfect next step in your career.

Were looking for a Business Data Analyst to join our Analytics & Reporting teaman expert function responsible for transforming customer operational commercial and market data into the insight that powers some of our most important decisions.

Youll be part of a highly respected team that plays a key role in shaping strategy governance and customerfocused decisionmaking. This is a fantastic opportunity to develop your analytical expertise broaden your influence across the organisation and contribute to work that genuinely improves customer outcomes.

About the role:

• Deliver highquality analysis and reporting that supports customer outcomes and strategic goals.
• Translate complex data into clear insights and recommendations for a range of stakeholders.
• Develop and enhance dashboards and selfservice reporting solutions using modern analytical tools.
• Monitor data quality escalate issues and support governance and regulatory reporting needs.
• Work collaboratively with teams across Customer Insights Customer Outcomes and wider business functions.
• Contribute to strategic programmes customer lifestage analysis and insight that drives better customer experiences.
• Ensure all analytics adhere to rigorous risk governance and documentation standards.

About you

• Experience analysing large datasets and delivering clear actionable insight.
• Understanding of the financial services industry including regulatory or customeroutcome frameworks.
• Strong knowledge of customer behaviour journeys and how customers interact with products/services.
• Proficiency with analytics and BI tools (e.g. Power BI Excel) with interest in developing advanced skills (AI/ML/Data Science).
• Strong communication skillsable to simplify complexity and tailor messaging to different audiences.
• A collaborative mindset and confidence working with a wide range of stakeholders.
• Strong planning and organisational skills with the ability to manage multiple tasks and deliver to deadlines.
• Curious analytical and committed to continuous learning.
• Passionate about using data to drive meaningful change and improve customer outcomes.
• Comfortable challenging assumptions and providing insightbased recommendations.
• Resilient proactive and able to work effectively in ambiguity.

About Royal London

Were the UKs largest mutual life pensions and investment company offering protection long-term savings and asset management products and services.

OurPeople Promiseto our colleagues is that we will all work somewhere inclusive responsible enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered Trustworthy Collaborate Achieve.

Weve always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here -Our Benefits

Inclusion diversity and belonging

Were anInclusiveemployer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected whatever their background.