KYC Representative
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
KYC Representative
Role summary - Be a KYC Representative you will responsible for client onboarding review and approve you will have chance to work closely with rest of ops team as well as business team.
Location: Shenzhen
On-site
Full-time
What youll do
- Verify customer documents during onboarding for authenticity and compliance.
- Be the POC for business escalations provide insights/progress updates on the cases and resolve the case in a fast and accurate manner.
- Identify potential issues/opportunities from the daily work and escalate to manager for further follow-up.
- Assist and engage in additional projects/tasks assigned.
- Oversee SLAs to ensure alignment with team and business goals.
- Maintain strict adherence to both local and global KYC standards and procedures
Who you are
- Strong customer-centric mindset
- Good oral and written communication in both Mandarin and English
- Quick learner with strong adaptability
- Effective communicators across teams
- Detail-oriented and proactive in problem-solving
- Able to work under pressure with time constraint
- KYC knowledge will be a plus
For internal candidate
- 2 years working experience with a minimum of 1 year tenure in Payoneer CC or Ops roles
- Good performance and reference check from line manager
#LI-DW1
#LI-Onsite
Required Experience:
Unclear Seniority
Key Skills
About Company
In today’s borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally through our cross-border payments platform. With Payoneer’s fast, flexible, secure and low-cost solu ... View more
