At CAAT were passionate about what we do. And it shows!
Here youll find a cultural spark in everything we do from the way we partner with members and employers to the way we work collaborate and grow. It doesnt just feel different at CAAT. It is different. Were one of the fastest-growing pensions in the country for a reason. We challenge the status quo making a real impact on the hundreds of employers we serve from education institutions to major corporations and household brands. And were just getting started. Driven by core values and a shared purpose were fierce champions for better retirement security known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit wed love you to be a part of it.
About the Role:
Wereseeking a Team Lead Print Production to oversee high-quality print delivery and lead CAATs Print Production team through operational excellence and strategic vendor partnerships.
The Team Lead will manage all aspects of print delivery including the end-to-end relationship with CAATs third-party print vendors and internal stakeholders. They willidentifyservice gaps implement improvements aligned with service level agreements and continuouslyseekinnovative cost-effective solutions that advance CAATs print strategy and operational goals.
This role demands a hands-on leader who excels as the primary point of contact for vendors evaluating delays and cost impacts negotiating resolutions under tight deadlines and ensuring seamless project execution.
Please note:This is a full-time on-site role at ourDowntown Toronto office. Candidates should be available to work from the office Monday through Friday.
As the Newest Member of our TeamYoull:
Serve as the primary liaison and point of contact for third-party print vendors managing day-to-day communications performance expectations and issue resolution to deliver on time and within budget.
Evaluate vendor delays and cost impacts proactively communicating risks to stakeholders and negotiating solutions tomaintainproject timelines and quality standards.
Oversee end-to-end print production projects coordinating between internal teams and vendors from requirements gathering through final delivery while tracking milestones andmaintainingdetailed documentation.
Lead and coach Print Specialists managing workloads fostering collaboration and delivering training on technical and interpersonal skills to build a high-performing team.
Establish and monitor KPIs for print quality turnaround times and vendor performance providing monthly reports and actionable insights to leadership.
Work closely with internal stakeholders to understand print needs ensure deliverables are ready and resolve escalated issues with subject matterexpertise.
Drive continuous improvement byestablishingandreviewingworkflows recommending best practices and piloting technologies like sustainable print solutions.
Plan resource allocation with the Manager Office Services support recruitment performance reviews and act as backup during their absence.
Maintain compliance with print standardsmonitoroperational risks and support vendor contract management and business continuity planning.
To Succeed You Bring:
Community College/Business diploma in Print Production (or equivalent work experience).
6 years print production experience; 3 years vendor/project/change management with team leadership via mentoring/coaching.
Strong vendor management as primary contactmanaging tight deadlines cost/delay impacts managed service arrangements and SLA-driven improvements.
Proven print project delivery with third-party vendors including compliance risk mitigation and continuous process enhancements.
Analytical skills for KPI/metrics reporting problem-solving time management and mathematical aptitude.
Proficient in MS Office (SharePoint Word Excel Outlook Teams); advanced hands-on Xerox/Fiery/Pitney Bowes equipment Adobe Acrobat Pro/InDesign.
Ability to build internal stakeholder relationships and mediate/negotiate conflicts with teams/vendors.
Detail-oriented with knowledge of print compliance standards and operational risk management.
The target hiring salary for this position is $81700.00 - $96000.00. Placement within our salary range will be based on factors such as internal equity market conditions and the candidates experience skills and qualifications relevant to the role.
At CAAT we believe innovation passion and purpose are ingredients for a great work environment. Were incredibly proud of our people and the remarkable impact they have as catalysts for change. Were committed to attracting and keeping great talent which means competitive compensation exceptional benefits and an environment where people can grow and thrive. When you work with CAAT youll enjoy:
Opportunities to Build a Better You: We never stand still. As we grow so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical mental and financial wellness. From flexible work arrangements comprehensive benefits to wellness incentives and a defined benefit pension plan we have you covered.
A Place to Collaborate and Win: Weve built a lively environment where creativity and open communication thrive. Its why were consistently recognized as one of Canadas Most Admired Corporate Cultures one of Greater Torontos Top Employers and one of the Best Places to Work.
Work that Truly Matters. Youre giving Canadians the opportunity for better retirement security and organizations the chance to do more.
If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being then CAAT could be the right fit for you. Start your journey with us today. Apply now.
Learn more about us by visiting artificial intelligence tools are used to screen assess or select applicants for this position. Artificial intelligence tools may be used to help recruiters identify potential candidates on external platforms. All hiring decisions are made by human reviewers.
Diversity Equity Inclusion and Belonging (DEIB):
DEIB at CAAT means we respect and value the broadest range of experiences geographies gender ethnicities backgrounds and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best professional authentic selves to work.
CAAT Pension Plan is an equal opportunity employer and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities if requested. Should any applicant require accommodation through the application processes please contact us at or call Human Resources at for assistance.
Vacancy:
This posting is for an existing vacancy