Aftersales & Spare Parts Manager

Join a Global Leader in Commercial Mowing Innovation

Trimax Mowing Systems is a rapidly growing globally recognised leader in commercial mowing equipment. For over 40 years weve proudly designed manufactured and distributed world-class mowing systems built on innovation reliability and exceptional performance. With operations across New Zealand Australia the UK Europe and the USA our commitment to excellence and a customer-first approach have made Trimax a trusted name worldwide.

Our Culture:

At Trimax our culture is the foundation of our success defined by:

• Focus on Customer Success: Our growth is based on mutual success. When our customers succeed we succeed.
• One Team: We cultivate a diverse global team who win and lose together.
• Be Curious and Humble: We are open minded and low ego.
• Committed to Safety: We safeguard the well-being of our team our customers and the public.
• Be Bold & Take Action: We are hungry for success move quickly and we are not afraid to make mistakes.
• Find a Better Way: A culture of innovation and continuous improvement in product process and ourselves.

Were now looking for an experienced Aftersales & Spare Parts Manager to lead our Australian Spare Parts and Service function and take it to the next level.

Your Role:

Reporting to the Australian Business Development Manager this is a hands-on leadership role responsible for directing organising and continuously improving Trimaxs parts and aftersales operations.

Youll lead a team across spare parts service and technical support ensuring customers and dealers receive industry-leading support while also driving spare parts and service revenue through structured proactive engagement.

This role sits within the Sales team and works closely with Manufacturing Engineering Logistics and global Trimax entities.

What Youll Be Responsible For:

• Lead and develop the Spare Parts & Service team to deliver consistent high-quality outcomes
• Provide expert technical and mechanical support to customers and dealers
• Oversee parts and service operations including inventory control dispatch and DIFOTIS performance
• Drive spare parts and service revenue growth margins and profitability
• Implement structured customer and dealer engagement programmes to proactively grow sales
• Support dealer stocking strategies and global export operations
• Manage CRM systems and ensure accurate capture of service and customer intelligence
• Analyse warranty failure and service trends to drive continuous improvement
• Maintain high standards of safety housekeeping and operational presentation

What Were Looking For:

Youre commercially minded technically capable and thrive in a role that blends leadership customer engagement and operational excellence.

Youll ideally bring:

• Strong leadership and people management experience
• Excellent interpersonal and communication skills
• Sound engineering knowledge with the ability to interpret technical drawings
• Experience in spare parts service warehousing or technical support environments
• Proven ability to manage multiple business functions simultaneously
• Strong problem-solving and diagnostic skills
• High level of IT competence (Microsoft Office CRM systems)
• Agricultural machinery or automotive trade qualification (preferred)
• Forklift licence and Class 2 drivers licence (or ability to obtain)

Why join Trimax

• Work with a respected global brand known for quality and innovation
• Play a key role in shaping a proactive sales-enabled aftersales function
• Enjoy a collaborative culture with strong cross-functional support
• Competitive remuneration aligned with experience
• Opportunity to make a real impact on customer experience and business growth

Ready to Apply

If youre ready to bring your skills and experience to a hands-on globally connected business we would love to hear from you. Join Trimax and help shape the future send us your C.V. and a cover letter explaining why youd be great for the role.

Applications will be reviewed as they are received.

ALL applicants must be eligible to work in Australia.

Required Experience:

Manager