The Revenue Cycle Team Lead for Payment Posting & Reimbursement is responsible for overseeing the accurate and timely posting of insurance and patient payments supporting refund processes and ensuring compliance with organizational policies. This role serves as a subject matter expert for the payment posting team providing guidance resolving complex issues and collaborating with internal and external stakeholders to maintain efficient reimbursement operations.
This is a full-time hybrid flexible role Monday - Friday 7:30 AM - 4:00 PM office in Bloomington.
Essential Job Functions:
Oversee and perform accurate posting of insurance and patient payments.
- Support timely and compliant processing of refunds.
- Serve as the primary resource for high-level questions from team members.
- Provide training and mentorship to staff.
- Assist in creating and updating policies procedures and workflows for payment posting and refund processes.
- Monitor adherence to compliance standards and organizational guidelines.
- Work with payers software vendors and banking partners to resolve reimbursement issues disputes and discrepancies.
- Communicate effectively with internal departments to ensure smooth revenue cycle operations.
- Investigate and resolve complex payment posting and reimbursement issues.
- Identify trends and recommend process improvements to enhance efficiency and accuracy.
- Work independently with minimal supervision.
- Other duties as assigned.
Education and Experience:
- High school diploma or equivalent required; Associates or Bachelors degree in healthcare administration finance or related field preferred.
- Minimum 35 years of experience in revenue cycle operations payment posting or reimbursement.
- Prior leadership or team lead experience strongly preferred.
- Strong knowledge of insurance reimbursement processes and payment posting systems.
- Excellent problem-solving communication and organizational skills.
- Proficiency in revenue cycle software and Microsoft Office Suite
Benefits & Compensation:
- Actual starting pay will vary based on education skills and experience.
- We offer a comprehensive Medical Dental & Vision Plan Maternity Bundle 401K with Profit Sharing Tuition Reimbursement Gym & Car Rental Discounts - to learn more clickâhere.â
Working Conditions:
- Ability to sit for extended periods (up to 8 or more hours per day).
- Frequent use of hands and fingers for typing writing and handling documents.
- Occasional standing walking bending or reaching within the office environment.
- Ability to lift and carry office supplies or files weighing up to20 pounds.
- Visual acuity to read electronic and paper documents.
- Auditory ability to participate in phone or video calls clearly.
- Manual dexterity to operate standard office equipment (e.g. computer phone printer).
Setting:
Essential Requirements:
Ability to:
- Comply with company policies procedures practices and business ethics guidelines.
- Comply with all applicable laws and regulations (e.g. HIPAA Stark OSHA employment laws etc.)
- Demonstrate prompt and reliable attendance.
- Work at an efficient and productive pace handle interruptions appropriately and meet workload effectively.
- Communicate respectfully and professionally in face-to-face phone and email interactions. Apply principles of logical thinking to define problems establish facts and draw valid conclusions.
Notes
The Revenue Cycle Team Lead for Payment Posting & Reimbursement is responsible for overseeing the accurate and timely posting of insurance and patient payments supporting refund processes and ensuring compliance with organizational policies. This role serves as a subject matter expert for the paymen...
The Revenue Cycle Team Lead for Payment Posting & Reimbursement is responsible for overseeing the accurate and timely posting of insurance and patient payments supporting refund processes and ensuring compliance with organizational policies. This role serves as a subject matter expert for the payment posting team providing guidance resolving complex issues and collaborating with internal and external stakeholders to maintain efficient reimbursement operations.
This is a full-time hybrid flexible role Monday - Friday 7:30 AM - 4:00 PM office in Bloomington.
Essential Job Functions:
Oversee and perform accurate posting of insurance and patient payments.
- Support timely and compliant processing of refunds.
- Serve as the primary resource for high-level questions from team members.
- Provide training and mentorship to staff.
- Assist in creating and updating policies procedures and workflows for payment posting and refund processes.
- Monitor adherence to compliance standards and organizational guidelines.
- Work with payers software vendors and banking partners to resolve reimbursement issues disputes and discrepancies.
- Communicate effectively with internal departments to ensure smooth revenue cycle operations.
- Investigate and resolve complex payment posting and reimbursement issues.
- Identify trends and recommend process improvements to enhance efficiency and accuracy.
- Work independently with minimal supervision.
- Other duties as assigned.
Education and Experience:
- High school diploma or equivalent required; Associates or Bachelors degree in healthcare administration finance or related field preferred.
- Minimum 35 years of experience in revenue cycle operations payment posting or reimbursement.
- Prior leadership or team lead experience strongly preferred.
- Strong knowledge of insurance reimbursement processes and payment posting systems.
- Excellent problem-solving communication and organizational skills.
- Proficiency in revenue cycle software and Microsoft Office Suite
Benefits & Compensation:
- Actual starting pay will vary based on education skills and experience.
- We offer a comprehensive Medical Dental & Vision Plan Maternity Bundle 401K with Profit Sharing Tuition Reimbursement Gym & Car Rental Discounts - to learn more clickâhere.â
Working Conditions:
- Ability to sit for extended periods (up to 8 or more hours per day).
- Frequent use of hands and fingers for typing writing and handling documents.
- Occasional standing walking bending or reaching within the office environment.
- Ability to lift and carry office supplies or files weighing up to20 pounds.
- Visual acuity to read electronic and paper documents.
- Auditory ability to participate in phone or video calls clearly.
- Manual dexterity to operate standard office equipment (e.g. computer phone printer).
Setting:
Essential Requirements:
Ability to:
- Comply with company policies procedures practices and business ethics guidelines.
- Comply with all applicable laws and regulations (e.g. HIPAA Stark OSHA employment laws etc.)
- Demonstrate prompt and reliable attendance.
- Work at an efficient and productive pace handle interruptions appropriately and meet workload effectively.
- Communicate respectfully and professionally in face-to-face phone and email interactions. Apply principles of logical thinking to define problems establish facts and draw valid conclusions.
Notes
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