Experienced Dealership Service Advisor
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Ira Ford Saco is hiring an Experienced Ford Service Advisor to join our high-performing service department. This role is ideal for an Automotive Service Advisor with dealership experience who excels at customer service communication and managing repair orders in a fast-paced environment.
As a Service Advisor you will be the primary point of contact between customers and the service team ensuring a smooth and professional service experience from check-in to delivery.
Compensation & Benefits:
Competitive hourly pay with earning potential up to $100000 annually
Health medical and dental insurance
401(k) plan
Paid time off and vacation
Career growth and advancement opportunities
Employee vehicle purchase program
Family-owned and operated dealership
Long-term job stability
Employee Stock Purchase Program
Flexible work schedule
Responsibilities:
Greet customers promptly and professionally in the service drive
Collect customer and vehicle information and document concerns accurately
Clearly communicate vehicle symptoms to technicians
Recommend maintenance based on vehicle age mileage and service history
Prepare accurate estimates for parts and labor
Schedule follow-ups and coordinate loaner vehicles as needed
Monitor repair progress and provide timely customer updates
Review completed repair orders to ensure accuracy and completeness
Explain all repairs services and charges to customers upon vehicle delivery
Qualifications:
Minimum of 1 year of experience in an automotive service department required
Previous Ford dealership experience preferred
Prior experience as a Service Advisor Assistant Service Manager Lane Manager or Service Consultant
Strong automotive knowledge and ability to identify service needs quickly
Proven track record of high customer satisfaction
Excellent communication organizational and interpersonal skills
Comfortable working in a fast-paced dealership environment
Basic computer skills and ability to learn dealership software and systems
Positive energetic and customer-focused attitude
High school diploma or equivalent
Ability to lift up to 50 lbs and stand for extended periods
Why Work at Ira FordSaco:
Ira Ford Saco is part of the Ira Automotive Group a community-focused organization dedicated to supporting employees and giving back locally. We offer a supportive environment long-term career opportunities and a culture that values integrity teamwork and customer care.
Ira FordSaco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by applicable law. We are committed to maintaining an inclusive and welcoming workplace.
Required Experience:
Senior IC
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Ira Ford Saco is looking for an Experienced Ford Service Advisor! The responsibilities of a Ford Service Advisor include greeting customers, listening to their ...
