Senior Customer Success Manager – EMEA Java Sales

Utrecht - Netherlands

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Description

Oracle Java is the top development platform in the industry. With the success of the platform the Java Sales organization is currently seeking a Customer Success Manager (CSM) for the Oracle Java SE Subscription business. The CSM will be responsible for a set of large Enterprise and Public Sector accounts in one of the EMEA sub-regions.

This role is strategically important to the continued success of the Java this role you will be responsible for delivering on revenue quotas as well as building a strong renewal base through high customer satisfaction. To this end your focus will be on existing customers long term success as well as overall customer this role you will showcase your excellent account management skills by not only work closely with the customer but also the internal Oracle Java product development team where you will act as a conduit between the is achieved by listening to customers concerns as well as their ideas for new product features functionalities and tools.

Responsibilities

Essential Duties and Responsibilities

Maximize renewal revenue and achieve quarterly renewal targets

Identify develop and sell expansion of the Java Subscription

Pipeline management and accurately forecast quarterly revenue

Drive onboarding so the customer gets the most value out of the Oracle Java SE Subscription

Identify at-risk renewals early in the cycle and construct an action plan to retain the client

Be a liaison and customer voice by selling collective customer ideas features functionalities tools issues pain points to the Java Product Development team

Essential Knowledge Skills Abilities and Background

Sales experience of a software product subscription support renewals or SaaS

Track record of high performance in a quota-carrying role

Ability to excel in a high-energy quarterly-results driven sales culture

10 Years sales experience or account management for large enterprise clients or public sector

Proven expertise working with the executive level in client environments as well as with procurement business owners legal and other client stakeholders

Ability to effectively negotiate in both challenging and collaborative sales engagements

Experience developing and delivering compelling presentations and/or sales approaches for both end customers as well as internal stake holders.

Bachelor or Master degree in Business or technology related discipline

Some travel (25%) may be required

Required languages: English

Qualifications

Career Level - IC4

Required Experience:

Manager

DescriptionOracle Java is the top development platform in the industry. With the success of the platform the Java Sales organization is currently seeking a Customer Success Manager (CSM) for the Oracle Java SE Subscription business. The CSM will be responsible for a set of large Enterprise and Publi...