Business Process Expertise Manager

At Dow we believe in putting people first and were passionate about delivering integrity respect and safety to our customers our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. Were a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and youre looking for a challenge and meaningful role youre in the right place.

About you and this role

Dow has an exciting opportunity for a Global ISC Business Process Expertise Manager (BPX) aligned to the Capability Management Site Logistics & External Manufacturing Team. This role can be located in Midland MI Freeport TX or Houston TX.

As part of the Capability Management Team you will provide expertise in the Site Logistics and External Manufacturing space supporting businesses and sites in the development and implementation of solutions for current and future capability needs.

In this role you will:

• Assist in defining work process and system solutions executing against strategy utilizing design principles through collaboration with global and regional peers and business and functional stakeholders.
• Ensure adherence to compliance and regulatory requirements and provide ongoing training support and design enhancements across strategic solutions utilized by our partners.
• Work under the functional guidance of a Global Business Process Leader and be a member of a team of global and regional Business Process Experts.
• Collaborate with other Business Process Teams both within and outside of ISC as well as counterparts within the I/S organization.
• Act as a subject matter expert responsible for providing deep functional and SAP user expertise for work processes applications and products aligned with and/or utilized by Logistics preferably with experience in Logistics Operations and Material Flow.

Responsibilities / Duties

• Drive work stream/sub-process level activities as needed to support their respective areas.

• Collaborate and participate in strategy definition with global peers regional teams business and functional stakeholders.

• Provide ongoing training support design enhancements.

• Interface with DSS for system development support and issue resolution of regional requirements.

• Define and document Global Work Process and System Solutions continuous improvements and manage the implementation of it across the globe.

• Resolve issues explain functionality gather Global Work Process requirement changes and ensure work process knowledge transfer.

• Accountable to possess in-depth understanding and knowledge of the work process systems tools and metrics.

• Support corporate initiatives and projects executed by the DSS organization which may include requirements gathering evaluation testing set up and execution data transition and migration activities and implementation.

• Monitor consistency between promised and delivered value to our customers.

• Identify gaps in Global Work Processes driven from external best practices and new emerging technologies.

• Lead projects that are cross-functional/business/area/work process in nature either individually or under the guidance of a Business Process Leader.

• Participate in Corporate initiatives and projects executed by the CM organization which may include requirements gathering evaluation testing set up and execution data transition and migration activities and implementation.

Required Qualifications:

• A minimum of a Bachelors degree in Supply Chain Business Engineering related field or relevant military experience at an E5 rank/Petty Officer 2nd Class or higher is required.

• A minimum of 3 years of Integrated Supply Chain or relevant experience.

• A minimum requirement for this position is the ability to work legally in the United States. No visa sponsorship/support is available for this position including for any type of U.S. permanent residency (green card) process.

Preferred qualifications:

• Working knowledge of ERP systems

• Certifications in forecasting and supply chain (CPIM CSCP CPF)

• Auto ID experience

Your Skills

• Supply Chain Planning (SCP): The ability to design oversee and optimize integrated supply chain processes including logistics and external manufacturing workflows ensuring alignment with global work processes and capability needs.
• Process Improvements: The skill of identifying gaps inefficiencies and improvement opportunities within global work processes and systems and driving enhancements that increase compliance efficiency and delivered value.
• Change Management: The capability to guide organizations through process system and technology changes by enabling adoption ensuring understanding and supporting successful global implementation of new solutions.
• Cross-Functional Work: The ability to collaborate effectively with global peers regional teams DSS partners business stakeholders and I/S counterparts to define strategy resolve issues and execute integrated system and process solutions.
• Data Migrations: Expertise in supporting system transitions by gathering requirements preparing data performing testing and ensuring accurate data migration and system readiness during large-scale corporate initiatives or ERP-related projects.

Note: This position does not offer relocation assistance.

Benefits What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay your health your life your future and your bring your background talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets along with locally relevant incentives.
• Benefits and programs to support your physical mental financial and social well-being to help you get the care you you need it.
• Competitive retirement program that may include company-provided benefits savings opportunities financial planning and educational resources to help you achieve your long term financial-goals.
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees Savings Plan (401(k)) helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring work experiences community involvement and team building.
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing including adoptive and foster parents).
• Paid time off to care for family members who are sick or injured.
• Paid time off to support volunteering and Employee Resource Groups (ERG) participation.
• Wellbeing Portal for all Dow employees our one-stop shop to promote wellbeing empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping cinema tickets gym memberships and more.
• Additionally some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team we can make a difference together.

About Dow
Dow (NYSE: DOW) is one of the worlds leading materials science companies serving customers in high-growth markets such as packaging infrastructure mobility and consumer global breadth asset integration and scale focused innovation leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30countries and employ approximately36000 people. Dow delivered sales of approximately$43 billionin 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative customer-centric inclusive and sustainable materials science company in the world by visiting.

As part of our dedication to inclusion Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value but also have a more fulfilling career. Further information regarding Dows equal opportunities is available on .