Insurance Billing Lead (backed by Y Combinator, 3.3M+ ARR, 7M+ raised, Remote)

Legion Health

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profile Job Location:

Austin, TX - USA

profile Monthly Salary: $ 8 - 15
Posted on: Yesterday
Vacancies: 1 Vacancy

Department:

Operations

Job Summary

About Legion Health

At Legion Health we believe everyone deserves fast affordable and effective mental health care and were on a mission to deliver that at scale.

Legion Health is a full-stack AI-native psychiatry networkour clinicians provide care directly to patients and AI agents automate all parts of our care operations (e.g. scheduling risk analysis billing etc.). Our vision A 10X better patient experience thats higher quality less expensive and more scalable than ever before. And a 10X better clinician experience that frees our providers to focus on what matters most: caring for patients.

Join us as we build the future of mental healthand the highestquality most efficient and widest-reaching vehicle in healthcare. Powered by both humans and AI.

Role Logistics

  • Job Type: Contract

  • Role Type: Operations

  • Ideal Experience Level: 2 years of experience

  • Location: Fully Remote

  • US Visa Sponsorship: Not Relevant

The Opportunity

As Insurance Ops Agent you will play a critical role in delivering a delightful accurate and timely billing experience for patients. Youll work with the Head of Revenue Operations and other members of the Revenue Cycle Management team to manage insurance claim denials rejections and holds to ensure that claims are properly submitted and reimbursed.

Responsibilities and Deliverables

  • Oversee the end-to-end claims lifecycle from claim submission to insurance reimbursement by resolving claim holds and re-submitting / appealing claim denials

  • Resolve behavioral health claim denials for inactive coverage coordination of benefits prior authorization documentation non-covered services credentialing and coding

  • Investigate insurance claim denials and when required make Payer calls or message patients to resolve denials

Youll Be Successful If You

  • Quickly and accurately resolve claims issues processing 30 claims per day

  • Have strong organization and tracking of follow-ups and escalations

  • Leverage strong systems thinking and drive issue resolution end-to-end

Ideal Background and Skills

  • 1 years of Insurance claims management experience in Behavioral Health is a requirement

  • Experience making Payer calls and investigating claim denials

  • Familiarity with practice management softwares like Healthie & Candid Health is a plus

Compensation & Benefits

  • Hourly Compensation: $8-15

  • Work Hours: Flexible

  • Work Setup: Fully Remote

  • Impact: Work on something that truly matters to millions of patients and families.

How to Apply and Hiring Process

  • Overview of our hiring process:

    1. Resume Application Screen

    2. Founder Conversation

    3. Technical Interview

  • Estimated time-to-hire: 2 weeks

  • Start date: ASAP

  • Hiring manager: Edwin Bang

Equal Employment Opportunity

Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees contractors and applicants without regard to race color religion sex sexual orientation gender identity or expression national origin age disability veteran status genetic information or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.

About Legion HealthAt Legion Health we believe everyone deserves fast affordable and effective mental health care and were on a mission to deliver that at scale.Legion Health is a full-stack AI-native psychiatry networkour clinicians provide care directly to patients and AI agents automate all part...
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Key Skills

  • Sales Experience
  • Time Management
  • Marketing
  • Customer Service
  • Communication skills
  • Retail Sales
  • Business Management
  • Outside Sales
  • Telemarketing
  • Insurance Sales
  • Medicare
  • Phone Etiquette

About Company

Company Logo

World-class psychiatric care covered by insurance. No waitlists. No referrals needed.

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