Functional Consultant (Program Support and Analytics)

Company Overview:

Over the past 15 years eTel has delivered essential solutions for the federal government by securing and managing data providing scalable identity access modernizing legacy systems and building high-performance platforms. By integrating new technologies and ensuring reliable operations we help agencies stay prepared for future challenges As a premier technology solutions and services company to the US federal government eTel possesses longstanding relationships across the federal civilian marketplace. Other customers include the broader Treasury Department Commerce Department and State Department.

eTel offers integrated CMMI Level 3 processes tools and techniques with innovative cost-efficient and secure solutions to address complex challenges. eTel also holds ISO 9001:2015 ISO/IEC 27001:2013 and ISO/IEC 20000-1:2018 certifications and offers dedicated subject matter experts (SMEs) and thought leaders that possess a deep understanding of customers environments and challenges.

Location: Washington DC

Citizenship: US Citizen (MUST)

Security Clearance: Unclassified

Job Summary:

The Functional Consultant provides analytical facilitation documentation and technical support across PSC initiatives. This role ensures disciplined execution accurate documentation and reliable data and reporting support.

Key Responsibilities:

• Facilitate meetings workshops and working groups.
• Produce meeting minutes action item logs and follow up reporting.
• Conduct research data analysis and performance reporting.
• Support Microsoft Access databases including SQL VBA and reporting updates.
• Maintain dashboards trackers and SharePoint repositories.
• Provide day to day analytical and administrative program support.

Required Qualifications:

• Experience supporting US Coast Guard (USCG) and/or DHS (MUST).
• Bachelors degree in Business Information Systems or related field.
• Minimum 6 years of relevant experience or 5 years with a Masters degree.
• Experience supporting federal program management efforts.
• Working knowledge of Microsoft Access SQL VBA Excel and SharePoint.
• Strong written communication and documentation skills.

Preferred Qualifications:

• Ability to contribute to growth & business development activity as necessary.

Commitment to Diversity -
eTelligent Group provides equal employment opportunities (EEO) to all applicants without regard to race color religion gender sexual orientation gender identity nations origin age disability genetic information marital status amnesty status as a covered veteran and any other characteristic provided in accordance with applicable federal state and local laws.