Radiology Scheduler
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Job Location:
Merced, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Where Youll Work
Mercy Medical Center a Dignity Health member has been building a rich history of care in our community for more than 100 years. We have grown from a small one-story wooden structure into a major healthcare provider with a new 186-bed main campus offering the latest in facility design and technology. Mercy also operates Outpatient Centers a Cancer Center and several rural clinics.
Wherever you work throughout our system you will find faces of experience with dedication to high quality personalized care. Joining our 1300 employees 230 physicians and many volunteers you can help carry out our commitment to providing our community with the excellence they have come to associate with Mercy Medical Center.
Job Summary and Responsibilities
As our Scheduler you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules.
Every day you will schedule patient appointments and coordinate multiple provider schedules for medical procedures tests and studies. Youll ensure timely scheduling through effective communication accurately gather and verify patient insurance and documentation process reports and provide exceptional customer service to patients via phone and in-clinic assistance.
To be successful in this role you will demonstrate strong attention to detail multitasking abilities and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries always striving for accuracy and efficiency.
- Answers the telephone professionally and courteously within defined time. Projects a professional and pleasant voice in all telephone communications. Manages multiple calls while minimizing the time callers are on hold. Efficiently and accurately meets the needs of callers requesting information about procedures or reports performed within the department. Assists the radiologist and physicians as needed in a professional and pleasant manner. Works closely with the registration department in processing outpatients through the department.
- Routinely utilized the Meditech computer scheduling module to schedule procedures in multiple departments within imaging. Verifies clinical history with the requested exam then enters orders into the order entry system accurately.
- Provides imaging interpretation reports and films upon request of the referring physicians and files films. Ensure timely distribution of reports to physicians nursing units or MIS via fax courier mail or volunteers.
- Establishes and maintains the patient records to comply with regulatory and legal requirements. Ensure prompt distribution and filing of reports and films. Maintains the 7-day file and long-term files. Purge reading room films daily.
- Assists in the monitoring of clerical/file process recommending modifications for improvement. Represents the department as a super user for the Meditech computer information system. Inputs data and tests the functionality of the radiology and scheduling modules during all revisions and upgrades to Meditech. Updates the dictionaries within the radiology and scheduling modules.
- Maintains the Meditech radiology and scheduling modules. Troubleshoots and corrects problems identified within the modules or is a resource to Meditech in resolving issues identified. Maintains communications with other Meditech users at other facilities to optimize functionality and problem solving with the system. Trains and assists various staff members in the operation of the computer system.
Job Requirements
Required:
- Medical terminology and clerical experience and
- Programming/maintenance experience in Meditech Radiology and scheduling modules and
- Word processing and computer data input experience and
- Customer service skills in telephone communications
Preferred:
- High School Graduate GED General Studies or Equivalent educational experience
- Experience in a medical office or hospital environment
Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
About Company
Dignity Health provides compassionate, high-quality, affordable health care services throughout Arizona, California and Nevada. Schedule an appointment today!
