Property Maintenance Administrator
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Job Summary
Job Description
Property Maintenance Administrator
Overview
Were looking for a driven and talented professional to join our thriving property team in York. This is a fantastic opportunity to play a pivotal role in a fast-paced customer-focused environment where no two days are the same. Youll be at the heart of keeping our properties running smoothly resolving maintenance needs efficiently and delivering outstanding service that truly makes a difference to our customers.
Benefits
- Salary - 25600 plus overtime opportunity (paid at time and a half)
- Full time Mondays and Fridays 8.30am- 5pm
- Initially offered on a 12 month maternity cover contract
- 22 days paid holidays (increasing up to 27 days depending upon length of service) plus bank holidays
- One work from home day per week after 6 months service
- Regular team social events and activities
- Comprehensive training and development opportunities.
- Friendly supportive work environment
- Opportunity for reduced working hours during Christmas while maintaining full pay
Responsibilities
- Ensure all properties are well-maintained and that tenants receive prompt professional service.
- Be the main point of contact for tenantscontractorsand landlordscoordinating maintenance from the initial report through to completion
- Efficiently process and prioritise maintenance requests from tenants uploading accurate and detailed information on to the database
- Coordinate with contractors to schedule repairs
- Obtain landlord approvals for maintenance works and manage budgets
- Maintain detailed records of all maintenance activities
- Coordinate end-of-tenancy maintenance works
- Handle key management and appointment scheduling
Qualifications
- Proven administrative experience in a fast-paced environment.
- Excellent organisational and time management abilities
- Strong problem-solving skills with the ability to prioritise effectively
- Experience in property maintenance or the letting industry would be beneficial but not essential
- Experience in handling complaints
- Customer service experience
- Full UK driving license would be beneficial
If you are passionate about customer service or the property industry - and are looking to make a significant impact we would love to hear from you!
We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not we will email you to advise you of this. If we feel there may be other roles available for you we will add your details to our database.
Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.
Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.
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Experience:
Unclear Seniority
Key Skills
- Microsoft Office
- Customer Service
- Microsoft Outlook
- Microsoft Word
- SAP
- Yardi
- Office Experience
- Microsoft Excel
- Administrative Experience
- Property Management
- Logistics
- Contracts
About Company
Looking for top talent or your next carer move in York and Chester? We put your future first. Contact us today.
