Showroom General Manager

Why join us

For nearly four decades Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings an unparalleled showroom experience and unwavering service to the residential and commercial design trade. During that time weve stayed true to our passions values and deep beliefsthat well-designed spaces enrich ones life experience that quality of materials and craftsmanship can never be compromised and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward.

Our purpose is design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values so we can build a more sustainable equitable and beautiful future for everyone.

Showroom /Selling General Manager
HOLLY HUNT Enterprises Inc.
Reports to: Senior Director of Showrooms

POSITION PROFILE
As a HOLLY HUNT General Manager you are entrusted with full responsibility for the overall performance of the showroom including profit and loss. This leadership role requires a strong commitment to upholding the brands standards of quality craftsmanship and service excellence. You will cultivate a high-performing sales culture elevate the client experience and ensure the showroom reflects the sophistication and design leadership synonymous with HOLLY HUNT.

Your primary mandate is to drive sales growth develop a best in class team and champion the HOLLY HUNT brand within the local design community.

PRIMARY RESPONSIBILITIES
Sales Leadership & Client Development
Build develop and inspire a high-performing integrated sales team to grow business within the local market.
Manage for results by coaching proactive relationship driven sales techniques and best practices.
Actively sell to an assigned portfolio of key clients cultivating strong long-term relationships and driving sustained revenue growth.
Maintain an exceptional client experience by fostering a culture of unmatched service and hospitality.
Resolve escalated client matters with professionalism and a solutions oriented approach.
Operational Excellence
Oversee accurate and timely quote and order management across sales and support functions.
Leverage reporting tools to analyze business performance identify opportunities and guide strategic decision making.
Implement process enhancements that strengthen operational efficiency and client satisfaction.
Manage showroom facilities coordinating with external vendors for maintenance repairs and improvements.
Partner with the accounting team on budgeting forecasting and ensuring seamless financial operations.
Oversee inventory management in collaboration with the Inventory Coordinator ensuring accuracy and streamlined processes.
Team Development
Lead recruitment training and mentoring to build a cohesive high caliber team aligned with HOLLY HUNTs values and service standards.
Foster a positive collaborative workplace culture grounded in accountability professionalism and design passion.
Brand Product & Market Engagement
Serve as a visible brand ambassador on the sales floor in the office and at industry events.
Build strong connections with the local design community to elevate showroom visibility and deepen market relationships.
Develop productive partnerships with showroom rep vendorsunderstanding their clientele supporting their business goals and ensuring execution of growth strategies.
Preserve the signature HOLLY HUNT visual standard by overseeing showroom merchandising and collaborating with the Creative team.
Partner with the marketing team on client focused outreach showroom events and brand initiatives.

MINIMUM QUALIFICATIONS
Bachelors degree or equivalent professional experience.
5 years of management experience including responsibility for sales teams in a luxury design or high end retail environment.
Strong knowledge of high-end luxury furnishings interior design clients and the elevated buying experience.
Exceptional organizational skills with strong attention to detail and the ability to prioritize effectively.
Demonstrated ability to lead teams set performance expectations and drive results.
Skilled in both written and verbal communication with the ability to engage confidently at all organizational levels.
Proven ability to manage deadlines follow through on commitments and uphold brand standards.

Who We Hire

Simply put we hire qualified applicants representing a wide range of backgrounds and abilities. Holly Hunt is comprised of people of all abilities gender identities and expressions ages ethnicities sexual orientations veterans from every branch of military service and more. Here you can bring your whole self to work. Were committed to equal opportunity employment including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact MillerKnoll Talent Acquisition at .