Client Project Manager IntelliScript (Remote)

What We Do

Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together we develop and deploy category-defining data-driven software-as-a-service (SaaS) products for a broad spectrum of insurance health IT and life sciences clients. We are a business unit within Milliman Inc. a respected consultancy with offices around the world.

Candidates who have their pick of jobs are drawn to IntelliScripts entrepreneurial and collaborative culture of innovation excellence exceptional customer service balance and transparency. Every single person has a voice in our company and we challenge each other to push the outer limits of our full diverse potential. And weve shown sustained growth that ensures youll have room to grow your skillset responsibilities and career.

Our team is smart down-to-earth and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit ourLinkedIn pagefor a closer look at our company and learn more about our cultural valueshere.

Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions develop future leaders and amplify the voices of their constituents. We encourage our employees to give back to their varied professions including leadership in professional organizations. Please visit our website to learn more about Millimans commitments to our people diversity and inclusion social impact and sustainability.

What this position entails

Reporting to the Manager Identified Client Project Management the Client Project Manager is responsible for supporting all the strategic and day-to-day activities related to Irix. This pivotal role directly supports the product implementation process. As part of the Project Management team this new hire will collaborate with all internal departments (sales account management product pharmacy operations analytics IT) and will also have direct interaction and communication with clients throughout the Irix product implementation process.

What you will be doing

• Manage several concurrent projects of varying complexity
• Independently lead client implementations and studies of Irix taking on projects and tasks as needed
• Become a subject matter expert in our process and communicate effectively with clients on technical subjects
• Maintain open communication with clients and internal teams
• Proactively address customer issues and own the resolution
• Develop detailed project plans and timelines
• Coordinate resources
• Schedule and facilitate meetings and presentations balancing multiple internal and external calendars
• Conduct product demonstrations
• Respond to client inquiries via phone and email
• Manage all internal and external project-related documentation with the utmost accuracy
• Dedicate the time needed to answer client needs including odd hours when necessary
• Demonstrate commitment to being creative innovative flexible and adaptable focusing on quality solutions and continually improving

What we need

• Completed Bachelors degree in any field
• 4 - 10 years of professional experience in Project Management
• PMP certification
• Proven track record of managing projects and success in building customer relationships
• Familiarity with Excel: pivot tables complex formulas importing/exporting data from various sources sorting/filtering etc.
• Proficient in MS Outlook Word and PowerPoint

What you bring to the table

• Exceptional communication skills: articulate and professional when speaking with clients as well as with colleagues at all organizational levels and via all mediums (phone email Teams etc.)
• Change management: embraces change as an opportunity for continuous learning and a catalyst for driving team progress
• Leading others: coach mentor and motivate others to meet the organizations goals; provide an inclusive and positive team environment that fosters positive and constructive feedback recognition leadership and personal and professional development
• Analytical thinking: ability to tackle a problem by using a logical systematic sequential approach to generate sensible realistic practical solutions to problems
• Attention to detail: verify important details ensure there are no surprises or gaps in needed information
• Creativity: generate new approaches to problems or innovations to established approaches; think and look outside the box
• Problem solving and adaptability: exhibit a resilient solution-driven mindset with the conviction to take on challenges of any size move quickly from problem to action and adapt effectively as priorities evolve
• Data analysis: analyze data to draw conclusions and identify cause-and-effect relationships to support leadership decisions and recommend a course of action or solve organizational issues
• Initiative: identify a problem obstacle or opportunity and take appropriate action to address current or future problems or opportunities; begin and follow through with a plan or task
• Technical knowledge: Independently troubleshoot complex issues using product knowledge available resources and tools
• Customer centricity: Identify and address customer needs using problem-solving skills to find effective solutions and deliver value

Wish list

• Relevant continued education and/or advanced degree(s)
• Experience with Jira and Confluence
• Experience in software-as-a-service actuarial science and/or insurance underwriting industry

Location

The expected application deadline for this job is May 31 2026. This position is open to remote work Applicants must be willing to travel to the Milliman office in Brookfield WI as needed and travel nationwide for meetings conferences and team events up to 20%.

Compensation

The overall salary range for this role is $59200 - $131905. A combination of factors will be considered including but not limited to education relevant work experience qualifications skills certifications etc.

For candidates residing in:

• Alaska California Connecticut Illinois Maryland Massachusetts New Jersey New York City Pennsylvania Virginia Washington or the District of Columbia:
  • $68080 - $109020 if overall experience is less than 5 years; and
  • $82455 - $131905 for experience greater than 5 years.

• All other states:
  • $59200 - $94800 if overall experience is less than 5 years; and
  • $71700 - $114700 for experience greater than 5 years.

A combination of factors will be considered including but not limited to education relevant work experience qualifications skills certifications etc.

Benefits

We offer a comprehensive benefits package designed to support employees health financial securityand well-being. Benefits include:

• Medical Dental and Vision Coverage for employees dependents and domestic partners
• Employee Assistance Program (EAP) Confidential support for personal and work-related challenges
• 401(k) Plan Includes a company matching program and profit-sharing contributions
• Discretionary Bonus Program Recognizing employee contributions
• Flexible Spending Accounts (FSA) Pre-tax savings for dependent care transportation and eligible medical expenses
• Paid Time Off (PTO) Begins accruing on the first day of work. Full-time employees accrue 15 days per year and employees working less than full-time accrue PTO on a prorated basis
• Holidays A minimum of 10 paid holidays per year
• Family Building Benefits Includes adoption and fertility assistance
• Paid Parental Leave Up to 12 weeks of paid leave for employees who meet eligibility criteria
• Life Insurance & AD&D 100% of premiums covered by Milliman
• Short-Term and Long-Term Disability Fully paid by Milliman

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin disability or status as a protected veteran.

Required Experience:

IC