Travel Hardware Technician (Northern VA area)
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Job Location:
Fort Meade, MD - USA
Monthly Salary:
$ 85000 - 95000
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Travel Hardware Technician (Northern VA area)
Location:Fort Meade MD (travel within 5 to 50 mile radius)
Clearance Required:ActiveTS/SCI with Polygraph
Compensation Range:$85000 - $95000 depending on health benefit selectionsAbout Vanquish:
Vanquish Inc. provides technology consulting services and managed services to government organizations. Our team consists of experienced professionals with a proven track record of success in delivering innovative solutions to meet our clients needs. We cultivate the right people skills and technologies to help organizations solve and conquer their technological challenges.Position Overview:
Are you a tech-savvy problem solver with a passion for hands-on IT support and a knack for making technology work seamlessly for others AT&T isseekinga highly motivated and detail-orientedIT Field Support Specialistto join our dynamicTeam. This position provides advanced (Tier 2 and 3) remote support within the 5 to 50 mile radius of main campus for a wide range of IT equipment and infrastructure ensuring ourcustomersremainconnected productive and secure.
Key Responsibilities:
Advanced Technical Support:
Deliver Tier 2 and 3 support for computer workstations servers printers peripherals and teleconferencing equipment both on-site and remotely. Troubleshoot repair and test hardware to minimize downtime and maximize performance.
Site Surveys & Documentation:
Conduct comprehensive site surveys to assess existing configurations and user requirements. Prepare detailed documentation including diagrams and configuration changes to ensure transparency and repeatability.
Hardware Acquisition & Installation:
Analyze current and future hardware requirements. Prepare technical specifications for hardware procurement and develop detailed installation schedules to streamline deployment.
Project Support & Reporting:
Prepare and deliver site installation and test reports. Support network upgrade initiatives by installing and configuring new hardware and associated cabling.
Custom Cabling & Integration:
Build and install specialized interconnecting cables as required for unique site needs or hardware integrations.
Training & User Enablement:
Train site personnel in the proper use and maintenance of hardware empowering users to get the most from AT&Ts IT resources.
Infrastructure Maintenance:
Maintain and support government and/or vendor-manufactured fiber optic modems multiplexers fiber optic/Ethernet cables and telephone systems to ensure robust and reliable connectivity.
Operational Excellence:
Adhere to standard operating proceduresutilizingticketing systems for issue tracking and documentation to ensure efficient and effective IT service management.
End-User Support:
Act as a resource for end-user connectivity needs providingtimelyand professional support and guidance.
Collaboration:
Work closely with other IT teams vendors and business units to drive successful project outcomes and continuous improvement.Requirements:
Clearance Required:
Location:Fort Meade MD (travel within 5 to 50 mile radius)
Clearance Required:ActiveTS/SCI with Polygraph
Compensation Range:$85000 - $95000 depending on health benefit selectionsAbout Vanquish:
Vanquish Inc. provides technology consulting services and managed services to government organizations. Our team consists of experienced professionals with a proven track record of success in delivering innovative solutions to meet our clients needs. We cultivate the right people skills and technologies to help organizations solve and conquer their technological challenges.Position Overview:
Are you a tech-savvy problem solver with a passion for hands-on IT support and a knack for making technology work seamlessly for others AT&T isseekinga highly motivated and detail-orientedIT Field Support Specialistto join our dynamicTeam. This position provides advanced (Tier 2 and 3) remote support within the 5 to 50 mile radius of main campus for a wide range of IT equipment and infrastructure ensuring ourcustomersremainconnected productive and secure.
Key Responsibilities:
Advanced Technical Support:
Deliver Tier 2 and 3 support for computer workstations servers printers peripherals and teleconferencing equipment both on-site and remotely. Troubleshoot repair and test hardware to minimize downtime and maximize performance.
Site Surveys & Documentation:
Conduct comprehensive site surveys to assess existing configurations and user requirements. Prepare detailed documentation including diagrams and configuration changes to ensure transparency and repeatability.
Hardware Acquisition & Installation:
Analyze current and future hardware requirements. Prepare technical specifications for hardware procurement and develop detailed installation schedules to streamline deployment.
Project Support & Reporting:
Prepare and deliver site installation and test reports. Support network upgrade initiatives by installing and configuring new hardware and associated cabling.
Custom Cabling & Integration:
Build and install specialized interconnecting cables as required for unique site needs or hardware integrations.
Training & User Enablement:
Train site personnel in the proper use and maintenance of hardware empowering users to get the most from AT&Ts IT resources.
Infrastructure Maintenance:
Maintain and support government and/or vendor-manufactured fiber optic modems multiplexers fiber optic/Ethernet cables and telephone systems to ensure robust and reliable connectivity.
Operational Excellence:
Adhere to standard operating proceduresutilizingticketing systems for issue tracking and documentation to ensure efficient and effective IT service management.
End-User Support:
Act as a resource for end-user connectivity needs providingtimelyand professional support and guidance.
Collaboration:
Work closely with other IT teams vendors and business units to drive successful project outcomes and continuous improvement.Requirements:
Clearance Required:
- ActiveTS/SCI with Polygraph
- High school diploma or GEDrequired.
- Minimum of4years of relevant IT experience.
- Mustpossess8570 Certification; Security certification is highly preferred.
- Highly skilled in installing repairing and troubleshooting computer hardware and peripherals.
- Well-versed ininstalling Windows operating systems software applications antivirus programs and security patches.
- Demonstrated ability to read interpret and apply information from technical manuals and schematics.
- Proficient in Microsoft Office Applications including Word Excel PowerPoint and Access.
- Demonstratedexpertisewith Microsoft Windows 7 and Windows 10 operating systems.
- Familiar with Active Directory security and policies supporting secure and compliant IT environments.
- Proficient in supporting end-users remotely providingtimelyand effective technicalassistance.
- Excellent analytical and problem-solving skills with the ability to manage complex technical issues independently.
- Outstanding verbal and written communication skills to effectively collaborate with team members and support end-users.
- Strong organizational skills with the ability to manage time and prioritiesefficientlyand work with minimal supervision.
- Must be able to drive a company vehicle as part of job responsibilities.
- Ability to lift and move items weighing up to 50lbsasrequired.
- Availability to work an 8-hour shift scheduled between the hours of 6:00 AM and 6:00 PM asdeterminedby management and travel to all sites between the 5 to 50 mile radius of Ft. Meade.
- Health Plan for Medical Dental and Vision
- 401k 6% Match Immediately Vested
- 3 Weeks Paid Leave
- 11 Federal Holidays
- Life and Disability Insurance
- Short Term and Long Term Disability
Power3 Solutions
Partnering with federal state and local organizations to bring the best talent to the right roles.
Experience:
Partnering with federal state and local organizations to bring the best talent to the right roles.
Experience:
IC
Key Skills
- Computer Hardware
- IT Experience
- Problem Management
- Software Deployment
- Test Cases
- Windows
- Asset Management
- SCCM
- ServiceNow
- Software Testing
- System Administration
- Troubleshooting
