What You Bring to UniFirst
Drivers License & Safe Driving Record: Must be at least 21 years old with a valid drivers license a clean driving record and reliable transportation.
DOT Compliance: Meet all Department of Transportation (DOT) requirements including a physical exam.
Educational Requirements: High school diploma GED or military service required.
Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service.
Relevant Experience: Prior experience in customer service route sales or delivery roles is a plus!
Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience.
Physical Stamina: Capable of lifting carrying and pushing up to 50 lbs. with the ability to remain on your feet for extended periods.
You Will Benefit From:
Competitive Compensation: Competitive wages 401(k) with company match profit sharing health and life insurance paid time off employee discounts tuition reimbursement and more.
Training & Development: Formal training through our SCP program to set you up for success.
Career Development: Continuous training and growth opportunities
Company Culture: A supportive and inclusive workplace rooted in a strong sense of community
Stability & Work-Life Balance: MondayFriday daytime schedule no nights or weekends
Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives.
Join UniFirst for a Rewarding Career
At UniFirst youll find opportunities for advancement in a supportive and diverse environment. If youre ready to take on a dynamic customer-focused role with plenty of room for growth wed love to hear from you!
About UniFirst
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16000 team partners who serve 300000 business customer locations throughout the U.S. Canada and Europe. We were included in the top 10 of Selling Power magazines Best Companies to Sell For list and recognized on Forbes magazines Platinum 400 Best Big Companies list.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race color gender national origin ancestry religion physical or mental disability age veteran status sexual orientation gender identity or expression marital status pregnancy citizenship or any other factor protected by anti-discrimination laws.
At UniFirst we Always Deliverfor our customers and our people. Join us as a Route Helper and play a key role in supporting our Service this role youll work alongside Route Service Representatives (RSRs) to help load and unload trucks deliver and pick up customer garments and products maintain vehicle safety and cover routes when needed. When covering a route youll drive a company vehicle to service customer stops along an assigned route building relationships and ensuring exceptional service.
What Your Role Entails
Support Daily Service Operations: Assist RSRs with loading and unloading vehicles counting and inspecting garments and scanning garments and products for accuracy.
Deliver & Pick Up with Care: Transport clean garments and products to customers pick up soiled items and ensure accurate invoice inventories.
Provide Route Coverage When Needed: Drive a company vehicle along an assigned route servicing customers in a professional and timely manner.
Engage with Customers: Build relationships by effectively communicating with customers resolving concerns on the spot and ensuring a clean orderly work area at customer sites.
Maintain Safety Standards: Perform daily vehicle inspections keep trucks clean inside and out and follow all DOT company and road safety regulations.
Assist with Accounts Receivable: Collect cash and charge payments obtain signatures and complete required paperwork accurately.
Contribute to Service Success: Work closely with service leadership to keep routes running smoothly uphold customer satisfaction and maintain operational efficiency.
Core Competencies
Customer-Centric Mindset: Deliver excellent service that builds trust and loyalty with every interaction.
Time Management & Efficiency: Keep routes on schedule while maintaining accuracy and professionalism.
Safety & Responsibility: Follow all safety protocols maintain vehicle readiness and uphold UniFirsts high standards for safe operations.
Dependability & Teamwork: Arrive ready to contribute collaborate with teammates and deliver on every commitment.
Why Youll Enjoy This Role
Variety in Your Day: From assisting RSRs to covering routes each day brings new challenges and opportunities.
Make a Direct Impact: Your work ensures customers get what they need keeps routes on track and supports the success of the Service Department.
Hands-On Active Work: Stay on the move every dayhelp load and unload trucks service routes and keep operations running smoothly.
At UniFirst, we always deliver because you always deliver. We provide uniforms, workwear, safety clothing, PPE, first aid supplies, and facility services to meet your needs