Executive Housekeeper-Hampton Inn Colchester VT
Colchester, CT - USA
Job Summary
Executive Housekeeper
Property: Hampton Inn Colchester
Reports To: General Manager
Department: Housekeeping
FLSA Status: Exempt / Salary (based on property structure)
Position Summary
The Executive Housekeeper is responsible for the overall cleanliness appearance and maintenance of guest rooms public areas and back-of-house spaces. This role ensures brand standards are met in accordance with Hilton and Hampton Inn quality assurance guidelines while leading training and motivating the housekeeping team to deliver exceptional guest experiences.
Key Responsibilities
Operations & Quality Control
Oversee daily housekeeping operations including room cleaning inspections and public area maintenance.
Ensure compliance with Hilton brand standards and QA inspection requirements.
Conduct routine room inspections to maintain cleanliness safety and presentation.
Monitor room readiness to support front desk and occupancy goals.
Manage inventory of linens amenities cleaning supplies and equipment.
Team Leadership & Staffing
Recruit train schedule and supervise housekeeping staff.
Conduct performance evaluations and provide coaching and corrective action when needed.
Maintain productivity standards while ensuring high morale and teamwork.
Ensure proper onboarding and ongoing training of new hires.
Financial & Administrative
Manage department labor costs in alignment with budgeted payroll targets.
Control expenses related to supplies chemicals linen and equipment.
Prepare schedules based on occupancy forecasts.
Maintain accurate records including inventory logs safety checklists and inspection reports.
Safety & Compliance
Ensure compliance with OSHA safety regulations and company policies.
Conduct regular safety training and enforce safe chemical handling procedures.
Maintain lost and found procedures.
Support HR and corporate compliance initiatives as required.
Qualifications
Minimum 35 years of housekeeping leadership experience (hotel preferred).
Prior experience in Hilton or select-service environment preferred.
Strong knowledge of cleaning standards room inspection procedures and inventory control.
Proven ability to manage labor and department budgets.
Excellent leadership communication and organizational skills.
Ability to work flexible hours including weekends and holidays.
Physical Requirements
Ability to stand walk bend and lift up to 30 lbs.
Frequent movement throughout guest rooms and hotel premises.
Performance Metrics (KPIs)
Hilton QA inspection scores
Guest satisfaction scores (Cleanliness ratings)
Labor cost percentage vs. budget
Employee turnover rate
Room readiness efficiency
Why Join Us
At Hampton Inn Colchester we are committed to delivering friendly service clean and comfortable accommodations and a supportive team environment aligned with Hiltons hospitality standards.
Key Skills
About Company
Job Title: Director of OperationsCompany: Hampton Inn Colchester / Burlington, VTLocation: 42 Lower Mountain View Drive, Colchester, VT 05446 About Us:At the Hampton Inn Colchester / Burlington, VT, we are committed to delivering unparalleled guest experiences while fostering a vibran ... View more