Social Media Executive
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
POSITION SUMMARY
The Social Media Executive is responsible for developing executing and managing the hotels social media presence in alignment with The St. Regis brand standards. This role supports brand visibility guest engagement and revenue-generating initiatives by creating compelling content monitoring online communities and ensuring a consistent and elevated digital experience that reflects the hotels luxury positioning.
- Manage the day-to-day operations of all social media channels ensuring content is brand-aligned timely and engaging.
- Develop long-range goals for social media platforms and outline strategies and action plans to achieve them.
- Create manage and maintain editorial calendars including long-lead planning for key campaigns property events brand programs and seasonal activations.
- Monitor online conversations and actively participate to enhance brand visibility support customer satisfaction initiatives and assist with marketing/eCommerce objectives.
- Build nurture and engage active online communities around defined topics to support brand positioning and guest loyalty.
- Ensure a positive and compelling online presence for the hotel by integrating property-specific storytelling brand messaging and destination highlights.
- Produce or coordinate high-quality content (imagery video copy) in line with The St. Regis brand voice and Marriott International standards.
- Collaborate with Marketing PR F&B Rooms Spa and Sales teams to support campaigns and promotions.
- Maintain consistency of brand messaging across all digital channels.
- Track analyze and report social media performance using approved measurement tools.
- Provide insights and recommendations to enhance engagement reach and conversion.
- Demonstrate how social media contributes to the hotels overall business objectives.
- Welcome and communicate with guests in a warm refined and professional manner consistent with St. Regis service culture.
- Anticipate and respond to guest needs through social channels and internal operations.
- Protect the confidentiality of proprietary information and ensure responsible use of hotel assets.
- Maintain a polished professional personal appearance in line with grooming standards.
- Develop and maintain positive working relationships with colleagues across all departments.
- Communicate clearly and professionally in both written and verbal interactions.
- Listen actively and respond thoughtfully to team feedback or concerns.
- Report any accidents injuries or unsafe conditions immediately to the manager.
- Follow all company policies procedures and quality assurance standards.
- Perform other reasonable job duties as requested by management.
- Ability to read and verify information in multiple formats (digital print).
- Ability to move lift carry push or pull items weighing up to 10 pounds without assistance.
- Ability to stand sit or walk for extended periods as required by job responsibilities.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
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About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
