Bar Team Leader

POSITION SUMMARY

At Pier One Sydney Harbour we dont just pour drinkswe create the moments people remember. From golden-hour cocktails overlooking the Harbour to highenergy weekend service PIER BAR is where Sydney comes to unwind celebrate and connect. Every shift is a chance to elevate the guest experience and bring the Pier One spirit to life.

Were looking for a passionate and experienced Team Leaderto join our PIER BAR team. This role leads daytoday bar operations supports our bartenders and servers and ensures every guest enjoys exceptional efficient and memorable service.

Key Responsibilities

Guest Experience & Service Excellence

• Lead a fast-paced bar environment with warm professional and engaging service
• Ensure all beveragesfrom signature cocktails to classicsare crafted and presented to standard
• Create memorable experiences for locals hotel guests and Harbourside visitors
• Recognize VIPs and regular guests tailoring service to their preferences
• Maintain high standards of bar hygiene cleanliness and presentation

Operational Leadership

• Oversee daily PIER BAR operations including bar setup shift execution and packdown
• Support workflow during high-volume trading ensuring smooth and efficient service
• Assist in menu updates product knowledge and stock availability
• Ensure compliance with RSA requirements and liquor licensing regulations
• Work closely with the Restaurant & Bars leadership team to drive service standards

Team Development

• Coach and mentor team members to strengthen skills and service confidence
• Support beverage training bartender development and menu knowledge
• Foster a positive inclusive and high-performing team culture
• Lead by example during peak periods guiding the team with calm and clarity

Financial & Inventory Management

• Monitor beverage costs and drive responsible stock usage
• Conduct regular stocktakes and oversee accurate breakage/wastage reporting
• Ensure correct POS use billing accuracy and adherence to hotel financial procedures

What Were Looking For

Leadership & Execution

• Professional demeanor with strong problem-solving skills
• Ability to adapt under pressure and lead by example
• Results-driven with a focus on team success

Relationship Building

• Warm approachable interpersonal skills
• Ability to build strong rapport with guests and colleagues
• Experience in high-volume bar or restaurant service (hotel bar experience a plus)

Core Competencies

• Basic computer literacy (POS systems communication platforms)
• Strong communication and numerical skills
• Current RSA certification

Why Join Us

Benefits Perks & Rewards:

• Help guests live Sydneynot just visit it.
• Free delicious duty meals including one free barista coffee a day!
• Numerous Activations and events to connect with your colleagues
• Free dry cleaning for all your work clothes
• Exclusive associate discounts on Food & Beverage and Hotel rooms (including all proprieties within Marriott International) for you your family and friends