Staffing Director (Field Marketing)
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Job Summary
Staffing Director
About Ted
At Ted were building something smarter in staffing. We work with some of the worlds biggest brands to deliver scalable workforce solutionssales demos sampling auditsall powered by Ted Tech our proprietary platform. No noise. No fluff. Just smart tools sharp people and delivery that works.
The Role
Were looking for a Staffing Director to own and lead all staffing for our client field teams across multiple campaigns brands and markets.
This is a senior business-critical role responsible for ensuring we can consistently and reliably staff at scale from always-on programs to high-volume campaign spikes. Youll lead the entire staffing function setting strategy building and running the operating model and managing the team that delivers it.
Youll sit at the intersection of operations and talent making sure we always have the right people in the right places at the right time.
This role blends strategy leadership and execution: youll design how staffing works at Ted but also stay close enough to delivery to ensure it actually works in practice.
What Youll Do
Own all field staffing across Ted covering multiple clients campaigns and workforce types (sales demo sampling audit etc.).
Lead and scale the staffing operations team ensuring clear ownership performance standards and development paths.
Build and run the end-to-end staffing engine: forecasting demand building supply allocating talent and ensuring fulfilment.
Partner closely with Client Services Operations and Leadership to translate campaign plans into realistic scalable staffing strategies.
Create and own workforce planning models for:
Always-on programs
Seasonal peaks
Large-scale campaign launches
Ensure delivery certainty: the business should be confident that if we sell it staffing can support it.
Own and evolve the staffing infrastructure and processes:
ATS (TeamTailor) and talent pools
Availability tracking and redeployment
Talent segmentation and skill tagging
Staffing workflows and SLAs
Build a multi-tier talent strategy (bench surge pools specialists regional coverage).
Set and track core staffing KPIs:
Fill rates
Time to staff
Cost per hire
Campaign readiness
Talent utilisation and redeployment
Attrition and quality metrics
Work with People & Talent on:
High-volume hiring campaigns
Referral and community strategies
Ensure a strong consistent experience for both:
Clients relying on delivery
Field staff working with Ted
Act as the senior owner of staffing risk and performance across the business.
What You Bring
Multiple years in staffing recruitment operations or workforce management ideally in high-volume multi-client or field-based environments.
Proven experience owning a large business-critical staffing operation not just running requirements.
Strong leadership background comfortable building scaling and performance-managing teams.
Experience with:
Workforce planning
Demand forecasting
Talent pooling and redeployment models
High-volume or multi-market delivery
Commercially minded you understand how staffing impacts revenue margin and client trust.
Highly operational and systems-driven process data and predictability matter to you.
Comfortable working with ATS and staffing tech (TeamTailor a bonus).
Calm under pressure structured in chaos and obsessed with delivery reliability.
A builders mindset: you dont just run systems you design and improve them.
Why Join Ted
Competitive Generous Salary
Commission structure to boost earnings
Annual bonus scheme
Private healthcare
Free gym membership
Cycle to work scheme
Season ticket loan scheme
Were scaling quickly and youll build the staffing engine that makes that possible.
Youll own one of the most mission-critical functions in the company.
A culture of trust pace and performance.
Smart tech. Sharp people. Work that matters.
Key Skills
- Digital Marketing
- B2B Sales
- Marketing
- Pardot
- Marketing Automation
- Customer Segmentation
- HubSpot
- Multichannel Marketing
- Market Research
- Affiliate Marketing
- Social Media Management
- Lead Generation
About Company
At ted we specialise in deploying large-scale workforces to drive sales audits and product demonstrations across the globe.Our operations are continuous seamless and precisely managed for some of the worlds leading companies and brands. Leveraging our cutting-edge ted-tech platform we ... View more
