TeamViewer provides a leading Digital Workplace platform that connects people with technologyenabling improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies that hundreds of millions of users around the world and around 645000 customers across all industries rely on. With more than 1900 employees worldwide we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact
We are seeking a highly skilled and technically grounded Product Manager to help shape the future of our TeamViewer Remote Support Access & Control domain. You will drive impactful solutions for IT professionals worldwide combining customer-centric problem solving with structured organized and methodical product execution. This role is ideal for someone who thrives on addressing customer pain points collaborating across functions and delivering products that meet the highest standards of usability performance and enterprise-grade quality.
Customer & Market Insight
Develop and maintain a deep understanding of our core user groups: Remote Support agents Managed Service Providers IT managers IT admins and service desk teams.
Act as the voice of the customer translating user insights and pain points into clear actionable product requirements.
Product Strategy & Vision
Define and evolve the long-term vision strategy and compelling product narrative for TeamViewer Remote & Tensor.
Shape and maintain the end-to-end roadmap - from ideation and prioritization through delivery rollout and continuous iteration.
Product Discovery & Decision-Making
Lead discovery activities such as user interviews prototypes and concept validation.
Use telemetry behavioral data and experiments (A/B tests cohort analysis) to inform decisions and validate outcomes.
Cross-Functional Leadership
Partner closely with engineering design/UX data/AI security operations sales marketing and support to deliver high-quality releases.
Ensure alignment on goals timelines and customer value across all stakeholders.
Create and deliver professional customer-ready presentations for internal and external use.
Execution & Delivery Excellence
Define clear detailed product requirements for engineering covering technical details and UI/UX flows.
Create structured cross-product roadmaps for your domain that align with organizational priorities.
Own on-time delivery of planned roadmap items in alignment with stakeholders.
Champion performance scalability reliability and quality across the product.
Track and report product KPIs to guide prioritization and identify opportunities or risks.
Support go-to-market activities including launch readiness enablement adoption tracking and continuous improvement.
University degree in Computer Science Engineering Data Science Business or a comparable field.
Proven experience in Product Management for B2B SaaS products or platforms.
Strong analytical capabilities including working with telemetry dashboards and quantitative evaluation methods.
Technical confidence across APIs integrations data pipelines security identity/SSO and RBAC.
Excellent communication collaboration and influencing skills across seniority levels.
Familiarity with agile/lean product practices.
Ability to represent the product and domain confidently both internally and externally.
Hands-on pragmatic mindset with the ability to manage multiple parallel initiatives.
Fluency in English; additional languages are a plus.
Onsite Onboarding in our HQ office for an optimal start
Great compensation and benefits packages including company achievement bonus or sales bonus company stocks and regular salary reviews
Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
Public transport friendly offices
Option to lease an e-bike (Germany only)
Special terms for local gyms
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy no dress code rules frequent all Hands and Leadership Lunches
Hybrid and Flexible work time with up to 50% home office
Work From Abroad Program allowing up to 40 days of work outside your contracting country
We celebrate diversity as one of core values join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse values-driven culture makes us stronger. As we continue to grow as a company we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender civil or family status sexual orientation religion age disability education level or race.