Automotive Service Advisor in Training Bilingual

Glendale, WI - USA

Weekly Salary: $ 900 - 1200

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

At Big O Tires we strive to be the preferred tire and auto service retailer while making Big O Tires a great place to work. We offer paid time off a family oriented work environment and all you need to be successful. Join our team today!

POSITION SUMMARY

As an Automotive Service Advisor for Big O Tires you will focus on enhancing the customer experience building loyalty and maximizing sales. If you have an automotive service sales background a proven track record in sales and are highly committed to delivering the best service experience to our guests we would like to talk with you. This is a high-volume fast-paced environment that requires the ability to multi-task maintain a friendly and professional demeanor with superb customer service and communication skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Build customer satisfaction and loyalty by providing the best guest experience
Achieve a thorough knowledge of all products services warranties and maintenance issues
Keep up to date through training and vendor publications
Adhere to the Big O Tire policies and procedures
Assist other sales or service associates as needed in an effort to exceed our customers expectations
Help maintain the appearance and cleanliness of the building and perimeter areas
Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking
Maintain showroom merchandise
Follow all safety practices as outlined in policy and procedures
Sales of tires and service-related needs
Prepare and inspect work orders VIP Checklist and Vehicle Inspection Form (Health Check) for completeness

QUALIFICATIONS

High school diploma or equivalency certificate is preferred
2 plus years of experience in the automotive industry
Can speak read and write English. Spanish speaking is a must
Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals
Ability to speak effectively before customers and employees
Good computer skills. Ability to use the company hardware and software
Excellent communication and customer service skills
Ability to work hard with limited supervision
Strong Computer & Phone Skills
Professional appearance and work ethic
Self-motivated goal oriented and ability to work within a fast paced environment
Current valid Arizona drivers license and satisfactory Motor Vehicle Report

We are an equal opportunity employer dedicated to a policy of non-discrimination in employment on any basis including race creed color age sex religion or national origin. We are committed to building a culturally diverse faculty.

Compensation: $900.00 - $1200.00 per week

From flat tires and oil changes to rotor resurfacing and that weird clunking sound youve been hearing for a week there are a lot of Big Oh Nos for your car. Luckily Big O Tires has the Big O Yes for all of them. For over 50 years our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic repair and routine maintenance services backed by one of the best national services warranties in the business.

Most Big O Tires stores are individually owned and operated by franchisees and each franchisee makes the staffing and hiring decisions for the individual location(s). However the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Big O Tires Corporate.

Required Experience:

Unclear Seniority