Systems Section Manager

Department Of Administrative And Financial Services

Job Location:

Augusta, ME - USA

Yearly Salary: $ 11857 - 13950

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

If you are a current State of Maine employee please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the States career page and indicate on the application that they have previously worked for the State.

Maine Revenue Services

Operations Division

Opening Date:February 9 2026

Closing Date: February 24 2026

Grade / Admin Unit:31 / Supervisory

Job Class Code:0385
Salary: $806667.34 - $114195.07*/Annually (*Includes 12.25% recruitment and retention stipend)
Position Number:

Location: Augusta

JOB DESCRIPTION: This is professional services work of a managerial nature in directing and overseeing the activities of a major section within Maine Revenue Services (MRS) Operations Division. Responsibilities focus on planning and managing the activities of a major section within the Bureau. This position will plan develop evaluate and direct highly specialized tax support functions and agency operational system programs by delegating to team leaders/project managers with varying levels of authority to establish operational goals and ensure objectives of the section division and agency are met. Supervision is exercised over a staff composed of professional technical and support personnel.

REPRESENTATIVETASKS:

Manage plan and prioritize activities of MRS Operations technical professional and support staff.
Lead and oversee teams on system projects with high visibility and impact and with significant complexity in areas such as enterprise integration and public access in order ensure proper coordination and communication for project success.
Evaluate and review work in progress and upon completion to ensure adherence to departmental policies program direction and audit readiness for both federal (safeguard review) and state (IT audits) review.
Facilitate Business Process Improvement through mapping of processes identifying inefficiencies and redundancies with a goal of optimizing workflow.
Coordinate and confer with various agencies vendors and agency personnel to accomplish established processing goals and objectives.
Directly oversee and manage project leads in the execution of critical and key systems projects.
Participate in Agency budget process by forecasting budget requirements and estimates revenue to be derived from tax systems to assist in state budget preparation.
Issues Request for Proposals (RFPs) serves on vendor-selection panels negotiates with vendors and awards contracts including the temporary services contractor. Contract administrator for multiple contracts. Direct and participate in inter-agency projects to ensure security of MRS information systems and assets.
Develop skills of managers/supervisors to better understand hiring practices and State of Maine contract provisions regarding staffing.
Implement and comply with human resource laws policies procedures and practices such as: AA/EEO recruitment employment position classification performance appraisals training discipline contract administration human resource components of security protocols of agency information security and confidentiality policies and employee safety.

KNOWLEDGESSKILLSANDABILITIESREQUIRED:

Knowledge of applicable laws rules regulations policies and procedures.
Knowledge of data processing technology capabilities techniques and intricacies associated with a large computer system.
Knowledge of methods and techniques for conducting automated system feasibility studies.
Knowledge of data processing operating techniques used in a multi-shift multi-programming operating environment.
Knowledge of computer system concepts designs applications and user and interfacing requirements.
Ability to supervise subordinate personnel.
Ability to develop and recommend revisions to procedures based on identified problems.
Ability to interpret flow charts and block diagrams and evaluate programming languages and systems.
Ability to communicate effectively.
Ability to write clearly and effectively.
Ability to train and direct the work of others.
Ability to manage a highly complex activity.
Ability to use applicable computer programs

MINIMUMQUALIFICATIONS:

Ten (10) years data processing/telecommunication system experience including at least six (6)years experiencein the appropriate area of specialization and two (2) years of supervisory/ managerial experience -OR- a relatedBachelorsDegree and 6 years data processing/telecommunication system experience including at least four (4)years experiencein the appropriate area of specialization and two (2) years of supervisory/ managerial experience -OR- a relatedMastersDegree and four (4) years data processing/telecommunication system experience including at least two (2)years experiencein the appropriate area of specialization and two (2) years of supervisory/ managerial experience.

Preference will be given to candidates with managerial experience in the following areas: project management implementation business process improvements and agency statistical reporting.

APPLICATION INSTRUCTIONS:

Pleasesubmita cover letter along with a current resume.

In order forus to properlydetermineif you meet the minimum qualifications for any posting you must be sure your resume includes the month and year for any relevant experience listed. Your resume should include the duties and responsibilities associated with each position. Any experience that was not full-time employment should be identified as such.

CONTACT INFORMATION:Formore information orquestions specific to the position please contact Name and email address/phone number(default will be:)

Alljob candidates applying for Maine Revenue Services positions will be subject to a tax clearance check.To be selected for a position all returns must be filed and tax liabilities must be paid in full.The results of the tax clearance check will be documented as part of the selection process.

For all candidates not currently employed at Maine Revenue Services: State law requires that applicants seeking initial employment with Maine Revenue Services undergo a fingerprint based state and federal criminal history record check.

This position is not eligible for visa sponsorship or STEM OPT extensions.

Benefits of working for the State of Maine:

No matter where you work across Maine state government you find employees who embody our state mottoDirigo or I leadas they provide essential services to Mainers every day. We believe in supporting our workforces health and wellbeing with a valuable total compensation package including:

Work-Life Balance Rest is essential. Take time for yourself using13 paid holidays 12 days of sick leaveand3 weeks of vacation leaveannually. Vacationleaveaccrual increases with years of service and overtime-exempt employees receive personal leave.

Health Insurance Coverage The State of Maine pays85%-100%of employee-only premiums ($11857.68-$13950.24 annual value) depending on salary. Use this chart to find thepremium costsfor you and your family including the percentage of dependent coverage paid by the State.

Health Insurance Premium Credit Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.

Dental Insurance The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).

Retirement Plan The State of Maine contributes14.11% of payto the Maine Public Employees Retirement System (MainePERS) on behalf of the employee.

Gym Membership Reimbursement Improve overall health with regular exercise and receive up to $40 per month to offset this expense.

Health and Dependent Care Flexible Spending Accounts Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.

Public Service Student Loan Forgiveness The State of Maine is a qualified employer for this federal program. For more information visit theFederal Student Aid office.

Living Resources Program Navigate challenging work and life situations with our employeeassistanceprogram.

Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a childincluding fathers and adoptive parentsreceiveforty-two (42) consecutive calendar days of fully paid parental leave.Additional unpaid leave may also be available under theFamily and Medical Leave Act.

Voluntary Deferred Compensation Saveadditionalpre-tax funds for retirement in aMaineSaves457(b) account through payroll deductions.

State employees are eligible for anextensive and highly competitive benefits package covering many aspects of wellness.Learn aboutadditionalwellness benefitsfor State employees from the Office of Employee Health and Wellness.

Note: Benefits may varysomewhat accordingto specific collective bargaining agreements and are prorated for anything less than full-time.

Theresa job and then theres purposeful transformative work. Our aim is to create a workplace where you can learn grow and continuously refine your skills. Applicantsdemonstratejob requirements in differing ways and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members and our process ensures an inclusive environment to applicants of all backgrounds including diverse race color sex sexual orientation or gender identity physical or mental disability religion age ancestry national origin familial status or genetics.

Ifyourelooking for a great next step and want to feel good about what you dowedlove to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying

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If you require a paper application please download and print oneHERE

If you are unable to complete the online application please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.

Required Experience:

Manager

If you are a current State of Maine employee please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the States career page and indicate on the application that they have previou...