Branch Manager
Coppell, TX - USA
Job Summary
Our company culture is built upon YKKs philosophy called the CYCLE OF GOODNESS. We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return. Guided by our core values and fundamental behaviors we strive to foster a caring company committed employees and challenging work that benefits our employees customers and communities. We offer competitive compensation packages training and advancement opportunities. YKK AP America provides employees with a comprehensive benefits package designed to provide the security they need to enjoy life at home and at work. By providing a high level of benefit coverage at a reasonable cost to the employee we hope to foster a long and productive employment relationship.
Position Summary
The Branch Manager is responsible for planning and directing the sales production and distribution operations of a branch location. This role ensures profitability and operational efficiency by managing internal teams and coordinating with customers vendors and corporate leadership.
Essential Functions and Key Responsibilities
- Manage all sales and operational functions of the branch office.
- Ensure branch profitability through effective leadership of customer service estimating and outside sales teams.
- Coordinate sales activities and order processing to meet customer expectations and company standards.
- Serve as a key point of contact for customer and internal communication addressing issues promptly and professionally.
- Analyze branch performance using standard reporting tools and recommend improvements.
- Oversee personnel matters including hiring onboarding training and performance management.
- Develop and implement sales programs to expand into new markets and grow revenue.
- Prepare and recommend annual branch budgets to senior management.
- Directly supervise a team of 8 or more employees ensuring compliance with company policies and all applicable laws.
- Perform full-scope supervisory responsibilities including:
- Interviewing and hiring
- Planning and assigning work
- Conducting performance evaluations
- Administering employee recognition and disciplinary actions
- Addressing complaints and resolving conflicts
Qualifications and Skill Requirements
- Bachelors degree in Business Construction Management or a related field; or 810 years of relevant experience in the glazing or commercial construction industry; or an equivalent combination of education and experience
- Strong leadership and organizational skills with a track record of driving results
- Excellent communication and interpersonal skills
- Proficiency in using performance metrics to evaluate branch operations
- Commitment to safety and a quality-first mindset
- Customer-focused and results-oriented
- Be vigilant about safety
- Quality - conscious oriented to excellence
Recruiter Contact:
ASHLEY LITTLE
YKK AP America Inc. is an Equal Opportunity Employer committed to an inclusive workforce. YKK AP America Inc. will not discriminate or retaliate against applicants who inquire about disclose or discuss their compensation or that of other applicants. YKK AP America Inc. participates in the E-Verify program as required by law.Learn more about the E-Verify program(Opens in a new window).
For candidates applying for positions in the state of California
YKK AP America Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance ActSan Diego County Fair Chance OrdinanceSan Francisco Fair Chance OrdinanceCity of Los Angeles Fair Chance Initiative for Hiring Ordinanceand any other state of federal law as required. You do not need to disclose your criminal history or participate in a criminal background check until a conditional job offer is made to you. After making a conditional offer and running a criminal background check if YKK AP America Inc. is concerned about conviction that is directly related to the job you will be given the chance to explain the circumstances surrounding the conviction provide mitigating evidence or challenge the accuracy of the background report.
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Required Experience:
Manager
Key Skills
About Company
YKK is a world leader in the manufacture of aluminum building products. Our company philosophy of continual investment in research and development, testing, and production facilities has kept us at the forefront of the industry worldwide.