Product & Engineering Operations Director

Mountain View, CA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Position Summary

Director of Product & Engineering Operations is a senior crossfunctional leader responsible for driving the operational excellence of our product and engineering organization. This role blends strategic planning process optimization agile transformation and people management to enable highvelocity delivery of highquality datadriven products in a fastmoving adtech environment.

Who you are:
You are a Thought Leader with forwardthinking approach setting industry standards that others look up to.

You thrive in large matrixed environments and can weave alignment across product engineering sales and marketing without getting lost in silos.

You have a passion for operation excellence and are constantly looking for productivity improvements through automation and AI usage.

A change agent who is not afraid to challenge the status quo champion continuous improvement and rally crossfunctional teams around a vision of higher performance.

You have the ability to dig deeper into the data uncover root causes and design solutions that address the heart of the issue not just the symptoms.

Empathetic Leader who cares about your people foster an inclusive environment and empower teams to own outcomes and innovate freely.

Role and Responsibilities

Key Responsibilities

Operating Cadence & Strategy: Owns the portfolio planning process road mapping and execution workflows for product and engineering teams including sprints retrospectives and demo processes.
Process Optimization & Automation: Identifies designs and implements scalable workflows to improve efficiency reduce friction and enhance the quality of product delivery with an automation mindset.
Agile Transformation: Champion scrum and scaled agile practices for 80 scrum teams. Conduct maturity assessments coaching programs and monitor progress through measurable KPIs.
Data & Analytics: Build dashboards KPI frameworks and predictive models that drive product & engineering decisions.
Tooling & Governance: Manages the operational tech stack ensuring consistent tooling adoption (e.g. Jira Confluence) and maintaining data accuracy and governance.
Cross-functional Alignment: Facilitates communication between Product Engineering org Sales Commercialization Business operations and Support to ensure alignment on product launches and goals.
Cross Site Team Collaboration: Serve as the primary point of contact for all cross-site operational initiatives. Manage cross site (US Poland India Suwon) operational team to standardize best practices and foster collaboration.
People & Culture: Build and lead a worldclass product development operations team (people tools and culture).

Skills and Qualifications

Minimum Requirements

Education

Bachelors degree in Computer Science Engineering Business or related field. MBA or advanced technical degree preferred.

Experience

12 years in product/engineering operations or program management leadership roles with 5 years of experience delivering complex software development projects in global environment
Experience in adtech space (DSP SSP data processing programmatic) is a plus

Leadership

Strong ability to influence cross-functional teams without direct authority and enterprisewide process change.
Proven track record scaling agile teams from 5 to 30 value streams.

Strategic Thinking

Ability to turn high-level business strategy into operational models and actionable plans.
Strategic thinker with a datadriven mindset.
Comfortable navigating ambiguity in a fastmoving environment.

People Management

Proven experience managing a highperformance operations team.
Track record in recruiting coaching performance reviews and career development.

Technical Skills

Expertise in AI/GenAI technologies and their application in product and engineering environments.
Deep familiarity with agile tooling (Jira DevOps) CI/CD pipelines (GitHub Actions Jenkins) Dataanalysis skills (SQL Python/R Looker).

Communication & Change Management

Excellent organizational skills to bring clarity to complex projects and cross-team dependencies.
Excellent communication and facilitation abilities.
Proven Change Management Mastery with ability to lead transformation projects with measurable KPIs.

Compensation for this role for a candidate based in Mountain View CA is expected to be between $220000 and $240000. Actual pay will be determined considering factors such as relevant skills and experience and comparison to other employees in the role. This role will be 5 days a week in office.

Regular full-time employees (salaried or hourly) have access to benefits including: Medical Dental Vision Life Insurance 401(k) Employee Purchase Program Tuition Assistance (after 6 months) Paid Time Off Student Loan Program (after 6 months) Wellness Incentives and many more.

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At Samsung we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities inspiring our talent to be their true selves. Together we are building a better tomorrow for our customers partners and communities.

* Samsung Electronics America Inc. and its subsidiaries are committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation gender identity status as a protected veteran genetic information status as a qualified individual with a disability or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application you have a disability and require a reasonable accommodation in order to participate in the application process please contact our Reasonable Accommodation Team ) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Required Experience:

Director

Position SummaryDirector of Product & Engineering Operations is a senior crossfunctional leader responsible for driving the operational excellence of our product and engineering organization. This role blends strategic planning process optimization agile transformation and people management to enabl...