Call Center Executive
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Job Location:
Yearly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Call Centre Executive
Department: Contact Centre / Patient Services
Location: Reliance Foundation Hospital Trust Girgaon Mumbai
Job Summary:
We are looking for a dynamic and customer-focused Call Centre Executive to manage inbound and outbound calls assist patients with appointments and queries and ensure a positive service experience.
Key Responsibilities:
- Handle inbound and outbound calls professionally
- Schedule appointments and coordinate with departments
- Resolve patient queries and provide accurate information
- Maintain call logs and patient records in the system
- Escalate complex issues to concerned teams
Eligibility Criteria:
- Graduate in any discipline
- 03 years of experience in call centre/customer service (healthcare preferred)
- Good communication skills in English and local language
- Basic computer knowledge
Work Schedule:
- Rotational shifts
- 6 days working
Interested candidates may apply by sending their CV to: or Whats app
Required Experience:
Junior IC
About Company
Sir H. N. Reliance Foundation Hospital and Research Centre is a 345-bed, multi-Speciality tertiary care hospital with following thrust areas: Cardiac Sciences, Gastroenterology & Hepatobiliary Sciences, Liver Transplant, Nephro-Urology, Neuro Sciences, Oncology, Orthopaedics & Spine, ... View more
