Responsible Gaming Specialist
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Job Location:
Birkirkara - Malta
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Our client a well established digital and back office services provider for the iGaming industry is seeking to recruit a Responsible Gaming Specialist to join their Compliance this role you will play a key part in safeguarding players and supporting the ongoing implementation of their Responsible Gaming framework. This is an excellent opportunity to further develop your career in compliance within a dynamic fast-paced company.
Tasks
- Support the implementation of the Responsible Gaming framework in line with regulatory requirements and company policies.
- Assist in the maintenance of Responsible Gaming policies processes and procedures.
- Promote responsible gaming awareness and best practices across operational teams
- Conduct daily customer account reviews and ongoing monitoring to identify Responsible Gaming concerns.
- Manage cases in accordance with Responsible Gaming policies and protocols.
- Assist in the preparation and delivery of internal Responsible Gaming training and awareness.
- Provide operations with Responsible Gaming guidance and any necessary resources.
- Stay informed on Responsible Gaming trends regulatory updates and industry best practices.
- Contribute to internal reporting and provide data to support continuous improvement.
- Collaborate with key internal stakeholders to ensure the effective application of Responsible Gaming measures.
- Maintain accurate and up-to-date records of Responsible Gaming cases.
- Provide internal reports and analysis for management as required.
Requirements
- Work Experience: 2 years experience in iGaming.
- A level or EQF Level 4 of similar.
- Previous experience in a Responsible Gaming Compliance or Customer Risk role within the iGaming sector is essential.
- Understanding of Responsible Gaming principles and regulatory requirements would be beneficial.
- Strong administrative and organisational skills.
- Industry relevant certifications are advantageous.
- Excellent attention to detail and ability to work within structured frameworks.
- Strong written and verbal communication skills.
- Proactive positive and collaborative mindset.
- Comfortable working both independently and as part of a team in a regulated fast-paced environment.
Benefits
- Comprehensive Health Insurance including dental cover so youre fully looked after.
- Hybrid Working Model flexibility to work from home and in the office.
- Work From Anywhere enjoy the freedom to work overseas for part of the year
- Gym Allowance because your wellbeing matters.
- Fresh Fruit Mondays start the week healthy and energised
- Regular Team Events fun socials celebrations and unforgettable moments
- Work Anniversary Cake because milestones deserve to be celebrated
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
