Aerospace Customer Service Representative
Share
Job Location:
Dallas, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
PPGs Aerospace business has an exciting opportunity available for an Associate Customer Service Representative in Grand Prairie Texas. As a Customer Service Representative you will support either our Aftermarket Military OEM Commercial or Boeing segment customers.
This is a hybrid position that will require working fully onsite during the training period. You will report to the Customer Service Manager.
Key Responsibilities
Executes purchase orders for materials and customer orders
Resolves customer queries recommending solutions and guiding customers throughout the ordering process.
Respond to customer queries in a timeline and accurate way via phone and email.
Identify customer needs and update internal ERP databases with information regarding customer orders.
Work with inventory levels to ensure delivery of materials and supplies.
Maintain accurate records of purchases ensuring compliance with company policies and adhering to relevant regulations.
Process customer orders accurately and efficiently ensuring timely delivery and compliance with all relevant regulations.
Collaborate with sales personnel to ensure that customer orders are shipped and PPG service level objectives are met or exceeded.
Ensures accuracy of all sales orders.
Qualifications
Only U.S. Citizens Green Card holders and political asylees or refugees are eligible to apply.
High School Diploma required.
3 years of customer service or administrative experience.
Prior experience with ERP software and reporting software.
#LI-Hybrid
About us:
Here at PPG we make it happen and we seek candidates of the highest integrity and professionalism who share our values with the commitment and drive to strive today to do better than yesterday everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD
Through leadership in innovation sustainability and color PPG helps customers in industrial transportation consumer products and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more visit and follow @ PPG on Twitter.
At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees creates an environment for continuous learning and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex pregnancy race color creed religion national origin age disability status marital status veteran status sexual orientation gender identity or expression. If you need assistance to complete your application due to a disability please email
PPG values your feedback on our recruiting process. We encourage you to visit and provide feedback on the process so that we can do better today than yesterday.Benefits will be discussed with you by your recruiter during the hiring process.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including but not limited to skill sets experience and training qualifications and education licensure and certifications and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Discover how PPG’s global team of innovators drives sustainable solutions, enhances productivity, and celebrates 140 years of color leadership. Join us!
