Business Operations Associate

Who We Are and What We Offer atNextpoint

Nextpoint delivers transformative software and services for all law-kind. Our award-winning team is 100% focused on making it simple fluid and affordable for law firms of all sizes to win the day with streamlined ediscovery workflows simplified case management and best-in-class security at every point. Our secure cloud-based solution lets teams begin document review in minutes with powerful data analytics tools a user-friendly interface and collaborative access from anywhere. Innovative case prep and presentation features exceed expectations of what smart eLaw software can do.

Were problem solvers simplifiers and challenge seekers all united by a shared goal: fostering a happy workplace and delivering great results for our clients. At Nextpoint we value innovation creativity diversity and initiative thriving in a tech-forward environment where our team enjoys coming to work. If you thrive in a relaxed informal setting and love taking on new challenges Nextpoint is the perfect place for you to grow and be rewarded.

Where and how you can work

Ravenswood is the home to our headquarters in Chicago Illinois. We take pride in having a friendly open office life that is relaxed and honest. We truly want you to come to work as your whole self. As a flexible-first organization this role requires the Business Operations Associate to be onsite at the office two-three days a week.

What youd be doing in this role

Were looking for a motivated and detail-oriented Business Operations Coordinator to join our team. This is an excellent opportunity for someone early in their career who wants broad exposure to how a business runs. Youll work across multiple operational functionsincluding Human Resources Revenue Operations and Finance Operationsgaining hands-on experience while supporting critical business processes that keep our company running smoothly.

This role is ideal for someone who is curious adaptable and eager to learn. Youll collaborate with different teams contribute to various projects and develop a well-rounded understanding of business operations that will serve as a strong foundation for your career.

The impact youll make

Human Resources Support

• Provide support for recruiting and onboarding new employees including coordinating schedules preparing materials and ensuring a smooth first-day experience
• Help maintain employee records and HR databases with accuracy and confidentiality
• Support employee engagement initiatives
• Coordinate logistics for company events meetings and team-building activities

Revenue Operations Support

• Assist with sales enablement activities including preparing materials and coordinating training
• Help identify knowledge gaps relating to our tech stack

Finance Operations Support

• Assist with accounts payable/receivable processes and invoice tracking & collections
• Support accounting activities and financial reporting preparation

Office Operations

• Assist the Ops team with daily administrative tasks and operational needs
• Provide light IT and technical support for office equipment and employee technology needs
• Support office supply management and vendor coordination as needed
• Help coordinate internal communications and company announcements
• Provide support for reception duties and shipping/delivery management

Cross-Functional Projects

• Participate in special projects that span multiple departments
• Document and improve operational processes and workflows
• Identify opportunities for automation and efficiency gains

Your expertise

• Bachelors degree or equivalent practical experience
• Strong organizational skills with exceptional attention to detail
• Proficiency in Google Workspace and Microsoft Office Suite (Excel Word PowerPoint)
• Excellent written and verbal communication skills
• Ability to handle confidential information with discretion
• Comfort working in a fast-paced environment and managing multiple priorities
• Collaborative mindset and willingness to learn

What we bring to the table besides salary

• Competitive pay that matches your experience
• Flexible hybrid schedule (2-3 days in-person) Comprehensive health benefits including medical (BCBS with PPO and HDHP/HSA options) dental (VSP) and vision (Guardian)
• FSA options for health dependents and transit
• Generous PTO paid holidays and extra perks like flexible summer hours quarterly mental health days and floating holidays
• Annual professional development stipend to keep growing
• Monthly flexible benefit stipend to spend on what matters to you
• 401k plan with matching
• Free lunch in the office Tuesday through Thursday plus a stocked kitchen and bar!
• And more good stuff!
• Most importantly we offer a psychologically safe and inclusive environment where everyone feels welcome and supported.

Dont just take our word for it that were awesome!
Weve been recognized as one of Built Ins Best Startups to Work for in Chicago four years running (2023-2026) and our clients agree. Check out our reviews onG2andCapterra.

Equal Opportunity Employer
Nextpoint is an equal opportunity employer. We strive to foster a diverse workplace actively seeking to recruit retain and promote people of color and LBGTQ candidates. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status. If you are interested in our company we encourage you to apply even if you do not see an applicable job description as we are growing fast and are always on the lookout for high performing curious entrepreneurial-minded individuals to join our team!