Swim School Operations Manager

Lacey, WA - USA

Hourly Salary: $ 25 - 27

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

Dental insurance
Employee discounts
Opportunity for advancement
Paid time off
Vision insurance

Location: Lacey WA / $25/hr Full-Time Healthcare Eligible (30 hrs/week)

At Goldfish Swim School we dont just create confident swimmers we build an unforgettable experience for every guest who walks through our doors. Were looking for a Sales and Experience Manager who is energized by teamwork motivated by improvement and passionate about creating WOW! moments for families and staff alike.

About the Role

As the Swim School Operations Manager youll be the heartbeat of our swimming operations. Your leadership is key to the Goldfish Swim School community experience. You will directly influence this through:

Managing interactions with current members.
Training team members.
Leading the Lifeguard and Swim Instructor training programs.
Ensuring highest standards of safety and service.

Reporting to the General Manager this role combines training organization and leadership. Youll also serve as Manager on Duty during a portion of your shifts. This is a key-carrying position and you may be responsible for opening and closing the building independently.

What We Believe In:

A Collaborative and Supportive Team Culture: Youre not just managing youre building up others to shine.
Be Better Every Day: Small improvements big impact. Youre always learning growing and helping others do the same.
Celebrate!: We recognize wins cheer each other on and make work joyful.
Deliver Incredible Hospitality: Every interaction should leave a lasting positive impression for both guests and teammates.

Why Youll Love It Here:

We work hard support each other and have fun doing it. At Goldfish Swim School we celebrate your growth your wins and your unique contributions and were committed to helping you thrive both professionally and personally. Healthcare eligibility begins after 90 days of working 30 hours/week.

Key Responsibilities

Team Leadership:

Lead and coordinate the activities of Swim School Operations Coordinators Deck Supervisors and Lifeguards to ensure effective operations.
Conduct quarterly reviews on all team members
Conduct regular team meetings to ensure alignment with school objectives.

Lifeguard Program Management:

Oversee the Lifeguard Program including planning and conducting internal lifeguard reviews and audits.
Schedule and instruct lifeguard classes and maintain accurate records of certifications and training.
Conduct equipment audits.

Facility Maintenance:

Ensure the overall maintenance and cleanliness of the facility are upheld to the highest standards.
Obtain CPO Certification and assist in pool maintenance tasks as directed by the Aquatics Facility Operator.

Operational Analytics:

Conduct lesson level occupancy analysis to optimize class schedules and resource allocation.

Certifications and Availability:

Ellis & Associates Lifeguard Instructor Certification required (Training provided if not currently certified)
All certifications must be kept current in accordance with renewal standards
This is a full-time position (30 hrs/week).
Flexible availability is required including weekdays evenings and weekend shifts to accommodate for the business need.

Ready to Make a Splash

Apply today and help us deliver the Golden Experience to every family while growing in a company thats all about purpose positivity and progress.

Disclosures: This job will be mostly remote during the construction phase and will require training and work at either the Tacoma or Puyallup location.

Compensation: $25.00 - $27.00 per hour

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.

When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job - its an endless pool of possibilities opportunities and life-changing moments!

Making Waves with Passion Purpose & Core Values!

At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words - theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things make the right decisions and treat people with Integrity Compassion Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about lifes accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.

Required Experience:

Manager

Benefits:Dental insuranceEmployee discountsOpportunity for advancementPaid time offVision insuranceLocation: Lacey WA / $25/hr Full-Time Healthcare Eligible (30 hrs/week)At Goldfish Swim School we dont just create confident swimmers we build an unforgettable experience for every guest who walks t...