Food & Beverage Manager

Direct Report: Clubhouse Manager

Tacoma Country & Golf Club Overview

Tacoma Country & Golf Club is as proud of our past as we are excited about our future. Dating to 1894 Tacoma Country & Golf Club has been occupying this beautiful property on the shores of American Lake for well over a century. TCGC is the oldest established Golf Club West of the Mississippi.

Golf is central to the member experience at Tacoma Country & Golf Club. We feature an 18-hole championship golf course that stretches beyond 6900-yards from the back tees. Accomplished players will love the test they find on our links while players of all skill levels will find a playable course that is enjoyable round after round.

Tacoma Country & Golf Club (TCGC) operates a banquet kitchen and a full service member-only restaurant. Throughout the property there are many banquet rooms and facilities used for events. We offer a fun energetic and welcoming culture here at the Club which helps create and maintain relationships with our members and their guests. Tacoma Country & Golf Club has a very active membership in the summer months with business levels thinning out in the Winter months as the membership heads south. The food quality here at TCGC is one of our focal points and the membership is quick to comment on their love of the restaurant and level of service we extend to them! Our Executive Chef has been with the Club for 18 years loves to fish and is active with changing the weekly specials and menus to reflect the seasons.

Position Summary
The Food and Beverage manager is responsible for managing daily operations in the dining room bar and snack bar while assisting with banquet/event operations as needed. The Food and Beverage manager is also responsible for maintaining service standards and ensuring staff training knowledge scheduling and job performance is up to date. This position reports directly to the Clubhouse Manager and oversees the dining room and event staff.

Position Responsibilities

Oversee multiple Food and Beverage outlets (Restaurant Snack Bar Beach House Assist Catering)

Oversee the beverage program including inventory of wine spirits and beer

Develop implement and continually update training and ways to improve product knowledge and job performance for the entire Food and Beverage team

Assure that all State and Local laws and club policies and procedures for the service of alcoholic beverages are consistently followed

Operate the department to meet financial expectations and adjust with the Clubhouse Manager as needed

Knowledge of all aspects of department and daily club operations including restaurant operations & special events

Maintain a high level of member contact throughout service hours (Meal Periods)

Position Tasks and Duties

Routinely act as the floor manager for dining room service operations including opening and/or closing management duties. No set schedule this position is 40 hours a week

Hire train manage schedule and evaluate dining room staff. Responsible for training and development of staff planning assessing and directing work appraising performance rewarding and disciplining employees.

Lead daily pre-shift meetings with dining room staff

Conduct daily check-ins and weekly one-on-one meetings with Clubhouse Manager to outline and update current projects tasks and issues

Write daily shift logs detailing events of the night service levels staffing issues and other pertinent information

Manage member/guest relations and ensure all issues and complaints are addressed in a timely matter while providing exceptional customer service

Ensure dining room staff is always in proper uniform and appearance aligns with Club atmosphere

Assure the dining room bar and banquet areas are in correct appearance that align with House & Grounds Committee standards including the cleanliness and safety of fixtures and alert Clubhouse Maintenance of any deficiencies

Maintain an inventory of dining room and assist with banquet captain items

Utilize POS system to accurately charge members train staff on POS system enter new items and price changes in a timely matter JONAS Program experience a plus work with key personnel on the dining reservation system. Plan dining room set-up daily.

Plan organize and lead scheduled staff meetings

Develop and manage bar program. Bar menu wine dinners beverage specials for events and promotions.

Candidate Requirements and Qualifications

Minimum High School Graduation or equivalent AND related Restaurant/Club Management experience and/or training OR equivalent combination of education/experience. Undergraduate degree preferred with an educational concentration in any of the following: business marketing communications journalism public relations hospitality management or recreation

A minimum of 3 years Food and Beverage Management experience

Thorough knowledge of all food and beverage operations and industry

Possess an outgoing friendly professional personality

Possess leadership skills to motivate staff with a commitment to quality excellence and Club Standards

Highly energetic self-starter hands-on approach to management

Able to provide excellent communication skills at all levels. Must be able to speak read write and understand the primary language(s) used in the workplace

Ability to supervise/manage large staff

Ability to effectively deal with internal customers (Members) and their guests and collect information to resolve conflict

MAST certified (or obtained within 30 days of employment)

Pierce County issued Food Handlers Permit or ServSafe certified (or obtained within 30 days of employment)

CPR AED and/or First Aid certified preferred.

Ability to clear a criminal background check

Compensation and Benefits

This is a full-time 40 hour weekly salaried position with benefits including:

Salary: $80168.40-85000 DOE

Paid Time Off- Per employee handbook

Medical Dental Vision insurance dependent coverage available - Eligible after 60 days of employment

401K and 401K Match

Life Insurance

Holiday Bonus Program

Holiday Pay

Employee Meals

CMAA Dues- National & Local

Partial Tuition reimbursement for continued education

Golf Privileges

Additional Bonus Program may be developed and will outline specific goals and objectives that will either improve service or efficiency of operations

Tacoma Country and Golf Club is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.

To Apply for this Position

Please send a resume to our Human Resources department: