Key Responsibilities
Operations Management
Oversee daily hotel operations including Front Office Housekeeping Maintenance and F&B (if applicable).
Ensure smooth coordination between departments.
Maintain high standards of cleanliness safety and service quality.
Monitor occupancy levels and implement strategies to maximize revenue.
Guest Service & Satisfaction
Ensure exceptional guest experience and promptly resolve guest complaints.
Maintain strong online reputation and guest feedback scores.
Develop and implement service standards and SOPs.
Financial Management
Prepare and manage budgets forecasts and financial reports.
Monitor expenses and implement cost-control measures.
Analyze revenue performance and identify opportunities for growth.
Ensure compliance with financial policies and reporting standards.
Sales & Marketing
Work closely with sales and marketing teams to increase occupancy.
Develop local marketing initiatives and partnerships.
Maintain relationships with corporate clients travel agents and OTAs.
Team Leadership & HR Management
Recruit train and supervise hotel staff.
Conduct performance evaluations and staff development programs.
Maintain positive employee relations and a productive work environment.
Ensure adherence to HR policies and labor regulations.
Compliance & Safety
Ensure compliance with local laws health & safety regulations.
Maintain operational licenses and regulatory documentation.
Conduct regular audits to maintain standards.
Qualification & Skills
Bachelor’s degree in Hotel Management Hospitality or related field.
Minimum 5 years of experience as Hotel Manager / Operations Manager in a similar-sized property.
Strong leadership and team management skills.
Good financial and budgeting knowledge.
Excellent communication and problem-solving skills.
Knowledge of PMS systems and OTA management.
Ability to handle high-pressure situations and multitask.
Key Competencies
Required Skills:
#HotelManagement #OperationsManager #GuestExperience #HospitalityLeadership
Key ResponsibilitiesOperations ManagementOversee daily hotel operations including Front Office Housekeeping Maintenance and F&B (if applicable).Ensure smooth coordination between departments.Maintain high standards of cleanliness safety and service quality.Monitor occupancy levels and implement stra...
Key Responsibilities
Operations Management
Oversee daily hotel operations including Front Office Housekeeping Maintenance and F&B (if applicable).
Ensure smooth coordination between departments.
Maintain high standards of cleanliness safety and service quality.
Monitor occupancy levels and implement strategies to maximize revenue.
Guest Service & Satisfaction
Ensure exceptional guest experience and promptly resolve guest complaints.
Maintain strong online reputation and guest feedback scores.
Develop and implement service standards and SOPs.
Financial Management
Prepare and manage budgets forecasts and financial reports.
Monitor expenses and implement cost-control measures.
Analyze revenue performance and identify opportunities for growth.
Ensure compliance with financial policies and reporting standards.
Sales & Marketing
Work closely with sales and marketing teams to increase occupancy.
Develop local marketing initiatives and partnerships.
Maintain relationships with corporate clients travel agents and OTAs.
Team Leadership & HR Management
Recruit train and supervise hotel staff.
Conduct performance evaluations and staff development programs.
Maintain positive employee relations and a productive work environment.
Ensure adherence to HR policies and labor regulations.
Compliance & Safety
Ensure compliance with local laws health & safety regulations.
Maintain operational licenses and regulatory documentation.
Conduct regular audits to maintain standards.
Qualification & Skills
Bachelor’s degree in Hotel Management Hospitality or related field.
Minimum 5 years of experience as Hotel Manager / Operations Manager in a similar-sized property.
Strong leadership and team management skills.
Good financial and budgeting knowledge.
Excellent communication and problem-solving skills.
Knowledge of PMS systems and OTA management.
Ability to handle high-pressure situations and multitask.
Key Competencies
Required Skills:
#HotelManagement #OperationsManager #GuestExperience #HospitalityLeadership
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