Hotel Manager

SAASA B2E

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profile Job Location:

Lagos - Nigeria

profile Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Operations Management

  • Oversee daily hotel operations including Front Office Housekeeping Maintenance and F&B (if applicable).

  • Ensure smooth coordination between departments.

  • Maintain high standards of cleanliness safety and service quality.

  • Monitor occupancy levels and implement strategies to maximize revenue.

Guest Service & Satisfaction

  • Ensure exceptional guest experience and promptly resolve guest complaints.

  • Maintain strong online reputation and guest feedback scores.

  • Develop and implement service standards and SOPs.

Financial Management

  • Prepare and manage budgets forecasts and financial reports.

  • Monitor expenses and implement cost-control measures.

  • Analyze revenue performance and identify opportunities for growth.

  • Ensure compliance with financial policies and reporting standards.

Sales & Marketing

  • Work closely with sales and marketing teams to increase occupancy.

  • Develop local marketing initiatives and partnerships.

  • Maintain relationships with corporate clients travel agents and OTAs.

Team Leadership & HR Management

  • Recruit train and supervise hotel staff.

  • Conduct performance evaluations and staff development programs.

  • Maintain positive employee relations and a productive work environment.

  • Ensure adherence to HR policies and labor regulations.

Compliance & Safety

  • Ensure compliance with local laws health & safety regulations.

  • Maintain operational licenses and regulatory documentation.

  • Conduct regular audits to maintain standards.

Qualification & Skills

  • Bachelor’s degree in Hotel Management Hospitality or related field.

  • Minimum 5 years of experience as Hotel Manager / Operations Manager in a similar-sized property.

  • Strong leadership and team management skills.

  • Good financial and budgeting knowledge.

  • Excellent communication and problem-solving skills.

  • Knowledge of PMS systems and OTA management.

  • Ability to handle high-pressure situations and multitask.

Key Competencies

  • Leadership & Decision Making

  • Revenue & Cost Management

  • Guest-Centric Approach

  • Operational Excellence

  • Team Development


Required Skills:

#HotelManagement #OperationsManager #GuestExperience #HospitalityLeadership

Key ResponsibilitiesOperations ManagementOversee daily hotel operations including Front Office Housekeeping Maintenance and F&B (if applicable).Ensure smooth coordination between departments.Maintain high standards of cleanliness safety and service quality.Monitor occupancy levels and implement stra...
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Key Skills

  • Food Handling
  • Hospitality Management
  • Hotel Experience
  • Hospitality Experience
  • GM Vehicles
  • Management Experience
  • Profit & Loss
  • Revenue Management
  • Hotel Management
  • Operations Management
  • Budgeting
  • Leadership Experience