Working Student Business Intelligence Analyst (dfm)
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
WHAT IS WORKING AT BETTERMILE LIKE
We have a very supportive and appreciative working environment with a lot of autonomy a flat hierarchy and professional growth possibilities.
We mean diversity and we put it in numbers: 29 languages 32 nationalities 42% female (vs. ø26% in tech industry) and yes we do have Schlager-Fans among us.
You can quickly take on responsibility without feeling left alone. Your team is always at your side.
We mean it when we say cutting edge and have a high level of creational freedom in our everyday work.
We work in a hybrid mode with weekly team days for better collaboration and nurturing interpersonal connections. When onsite - we work in a modern kid & pet-friendly Better Space in the heart of Berlin-Kreuzberg.
Remote work from anywhere for up to 12 weeks in total in a year.
Enjoy 27 vacation days (with a 5-day week model)
Regular team breakfasts fitness & wellness classes company runs and other events. Fruits snacks drinks and coffee with a variety of milk are a given - but yes we have them.
Outstanding flexibility we are proud of and of course the best colleagues in the world!
About the Customer Success team:
Our teams main focus is to ensure new and existing customers achieve their goals and have a great experience with our products by providing them with guidance and ongoing support from facilitating a smooth first implementation to fostering positive long-term relationships with them.
We are looking for a Business Intelligence Analyst to contribute to customer engagement strategies by analyzing data to identify trends preferences and pain points proactively addressing issues to maximize customer satisfaction and retention.
YOU WILL BE TAKING CARE OF
Collect and analyze data from various dashboards and databases to create comprehensive reports.
Identify trends and patterns in product performance & customer data.
Develop actionable insights and recommendations to improve delivery operations.
Assist in standardizing the report creation process for various stakeholders.
Present findings and recommendations clearly and concisely to various stakeholders.
NO PRIOR EXPERIENCE REQUIRED BUT YOU CHECK THESE BOXES
You are enrolled as a student in a university in Germany pursuing a degree in Business Analytics Data Science Business or a related field.
Proficiency in data analysis tools (e.g. Excel Google Sheets) and business intelligence tools (e.g. Quicksight).
Basic knowledge of SQL for database querying.
Familiarity with data visualization tools to present insights effectively.
Previous projects involving data analysis and reporting.
Ability to synthesize information from various sources to provide actionable recommendations.
Proactive and resilient approach to communicating trends and observations to drive improvements and ensure customer success.
Fluent in the English language written and spoken.
IT IS AWESOME IF YOU ALSO HAVE
You are familiar with Python.
Understanding of APIs and data integration methods.
Experience in a SaaS environment or with logistics/parcel delivery services.
Take your chance
Be a part of shaping a fast-growing industry and make an impact from day one. Youll have the chance to take on responsibility early with guidance and support from experienced mentors. We foster a learning culture collaboration on equal footing and quick decision-making that moves things forward.
Currently were proceeding only with candidates authorized to work in Germany or who already hold a Job Seeker Visa.
About us
At Bettermile we believe delivery shouldnt be business as usual. Were transforming last-mile logistics to drive efficiency and create a better delivery experience for everyone.
Our geo-based AI-powered SaaS product handles complex address processing dynamic routing and navigation. It is built to manage many stops and multiple constraints.
Were setting a new standard for the last mile and pushing the industry forward powered by a skilled international team of tech enthusiasts logistics experts and a product suite designed to keep evolving.
Required Experience:
IC
Key Skills
- Business Intelligence
- Cognos
- SQL
- Power BI
- QlikView
- Data Visualization
- ssrs
- Tableau
- SSIS
- Data Modeling
- Data Warehouse
- Data Analysis Skills
About Company
Bettermile empowers express, courier and parcel delivery organizations to evolve their last mile, drive productivity and deliver a strong customer experience.
