Senior Infrastructure and Security Engineer

GENERAL SUMMARY

We areseekinga highly skilled and experienced Senior Infrastructure and Security Engineer to join our dynamic and growing team. This role is pivotal in ensuringthe seamlessoperation scalability and security of 4DMTs IT infrastructure enterprise end-user services and cloud environments. The Senior Infrastructure and Security Engineer will play a key role in designing implementing andmaintainingcutting-edgeinfrastructure and security solutions to support organizational growth and innovation.

This role oversees 4DMTs

• IT endpoint infrastructure and enterprise end-user services

• IT infrastructure including servers cloud services hardware systems and applications

• Planning and implementation of comprehensive infrastructure solutions aligned with organizational needs.

MAJOR DUTIES & RESPONSIBILITIES:

Infrastructure Design & Management:

• Plan design develop and implement scalable secure and user-focusedhybridIT solutions includingworld-class infrastructure Cloudhigh-end workstations desktops laptops mobile devices (secure BYOD).

• Manage virtualization technologies (e.g. VDI/VM) to enable flexible work arrangements.

• Deploy and configure Windows macOS and Linux operating systems to ensure compatibility performance and compliance with security standards.

• Administer and support Active Directory environments including Group Policy management user accounts and domain controller maintenance.

• Maintain andoptimizeWindows Server and Linux systems ensuring high availability security and performance.

• Support Google Cloud Platform (GCP) infrastructure includingcompute storage and networking services while leveraging GCP tools for monitoring security and cost optimization.

• Implement andmaintainsystem images software packages and productivity/business applications.

Automation & Optimization:

• Develop and manage automation scripts and workflows tooptimizeoperations enhance user experience and increase efficiency.

• Build comprehensive automated infrastructure management solutions including configuration management monitoring and analytics to improve operational efficiency and reliability.

• Continuouslyidentifyopportunities for automation and process improvement driving innovation and operational excellence.

System Monitoring & Troubleshooting:

• Proactivelymonitorsystem performance and ensure high availability reliability and scalability.

• Rapidly troubleshoot and resolve hardware software and system issues including those related to Active Directory Windows Linux and GCP environments.

Security & Compliance:

• Security Operations:

• Implement andmaintaincybersecurity controls for infrastructure and endpoints including vulnerability management and data loss prevention.

• Support the detection and response to security incidentsassistingwith forensic investigations and remediation.

• Policy & Compliance:

• Help develop and update security policies standards and procedures for IT infrastructure and end-user services.

• Participate in risk assessments and contribute to strategies that address information security business continuity and compliance requirements.

• Ensure compliance with regulatory requirements (e.g. SOX 21 CFR Part 11) and industry best practices.

• Awareness & Reporting:

• Assistwith security awareness initiatives to educate staff on policies and best practices for protecting company assets.

• Monitor infrastructure security metrics and report on performance to ensure continuous improvement.

• Demonstrate extensiveexpertisein Google Cloud Platform (GCP) including advanced security monitoring automation and optimization of cloud infrastructure.

Collaboration & Support:

• Provide technical support to end users resolving issues promptly and effectively.

• Collaborate with cross-functional IT and security teams as well as external partners to assess needs address emerging threats and vulnerabilities and integrate technology solutions.

• Foster strong relationships with stakeholders to align technology solutions with business goals.

Technology Evaluation:

• Evaluate emerging technologies and recommend solutions that align with businessobjectivesand budget constraints.

• Stay current with industry trends to inform organizational decisions and future-proof solutions.

Other Responsibilities:

• Participate in audits as needed and ensure alignment with IT policies and standards.

• Perform other duties as assigned adapting to the dynamic needs of the organization.

QUALIFICATIONS:

Education:

• Industry recognized technical level education & experience.

• CISSPor GCP Certification preferred.

Experience:

• 3-5years experience as user-focus infrastructure engineer delivering solutions in highly regulatedcomplexand multi-vendor ecosystems with a strong preference for candidates having pharma or biotech industryexpertiseand a deep understanding of compliance-driven environments.
• 3-5years experience managing desktop and server OS and application patching and application packaging using sophisticated management systems ( System Center Configuration Manager)
• 3-5years experience supporting Windows Enterprise customers in a large-scale (300 node) environment.

Other Experience:

• Successfultrack recordof infrastructure architecture and administration execution and delivery.

• Ability to multi-task in a fast-paced dynamic environment.

• Experience working in a regulated networking environment (SOX and 21CFR11).

• Excellent organizationalcommunicationand customer service skills with active-listening skills.

• Proven adaptability to shifting project schedules priorities and assignments; able to make effective decisions under pressure.

• Demonstrated problem-solver with the ability to cope under pressure and coordinate multiple activities in a dynamic fast-paced team environment.

• Excellent written and documentation skills including proof reading and attention to detail.

• Hands-on experience with hardware and software troubleshooting system imaging and software deployment tools.

• Must be a self-driven motivated IT professional with strong analytical and problem-solving skills and ability to diagnose and resolve complex technical issues.

• Excellent communication and interpersonal skills with the ability to work effectively in a team environment and interact with diverse stakeholders including executive management.

• Proactivelyidentifyopportunities for process improvements and automation to streamline end-user support services.

• Proficient in automation technologies including Pipeline Pilot MS Power Automate andadditionalscripting languages with a strong ability toleveragescriptingexpertiseto streamline processes enhance efficiency and drive operational excellence.

• Demonstrate extensiveexpertisein Google Cloud Platform (GCP) and Azure including advanced security monitoring automation and optimization of cloud infrastructure under the Security & Compliance section.

• Comprehensiveexpertisein operating systems (Windows macOS Linux) virtualization technologies (e.g. VMware Citrix Virtual Apps and Desktops) and endpoint management solutions (e.g. Microsoft Intune SCCM Tanium) M365 Okta Active Directory etc.

Other Qualifications/Skills:

• Strong hands-on experience with Active Directory Windows Linux Google Cloud Platform (GCP) and Azure.

• 5 years biopharmaceutical experience infast-growing environment.

• Office environment with daily onsite presencerequired.

• Daily onsite presence in an office environment.

Proven ability to adapt to shifting priorities whilemaintainingattention to detail and delivering high-quality results.

Travel:N/A

Physical Requirements and Working Conditions:

• Physical Activity - Repetitive motions: Making substantial movements (motions) of the wrists hands and/or fingers. Fingering: Picking pinching typing or otherwise working primarily with fingers rather than with whole hand or arm as in handling. Talking: Expressing or exchanging ideasby means ofthe spoken word.

• Physical Requirements - Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of forcefrequentlyor constantlyto lift carry push pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing arerequiredonlyoccasionallyand all other sedentary criteria are met.

• Working Conditions - The worker is notsubstantially exposedto adverse environmental conditions (as in typical office or administrative work).

Base salary compensation range:HR ONLY

Pleasenotethe base salary compensation range and actual salary offered to the final candidatedependsonvarious factors:candidatesgeographical location relevant work experience skills and years of experience.