Senior Product Manager, Payments
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Twitch is the worlds biggest live streaming service with global communities built around gaming entertainment music sports cooking and more. It is where thousands of communities come together for whatever every day.
Were about community inside and out. Youll find coworkers who are eager to team up collaborate and smash (or elegantly solve) problems together. Were on a quest to empower live communities so if this sounds good to you see what were up to onLinkedInand X and discover the projects were solving on ourBlog. Be sure to explore ourInterviewing Guideto learn how to ace our interview process.
About the Role
Twitch has a two-sided payments platform that collects payments from customers all over the globe and pays out income to our creators. By bringing customers together with creators we are changing how media is consumed and how communities are formed. Payments is core to Twitchs strategy to serve the needs of creators in generating income on Twitch. At Twitch you will work with passionate people who are smart self-driven and customer obsessed.
As a Product Manager for Payments you will help set and execute on Twitchs strategy to enable and optimize payments for all our viewers across 100 countries and across devices (web mobile web and TV).
You can work from San Francisco CA or Seattle WA.
You Will
- Lead the Payments product vision and roadmap delivering quick wins while building scalable infrastructure to support accepting payments in 100 countries
- Own the one-to-two year vision & drive prioritization for Twitchs checkout and payments platform within the larger Money platform. You will own the full payment stack and checkout experience for web and mobile coordinating dependencies and timelines
- Own core payments metrics including checkout conversion authorization rates refund rates chargebacks and payment costs.
- Continuously run experiments to test new features and improve outcomes for customers
- Drive fraud prevention and risk management strategies to protect customers and creators while minimizing false positives and maintaining high authorization rates
- Lead international payments support including localization regional payment method adoption currency support and compliance with local regulations across global markets
- Partner cross-functionally with Finance Legal Trust & Safety CX and Operations to ensure compliance manage risk appropriately and support efficient operations at scale
- Develop Go To Market (GTM) plan and deliver results that ensure the customer and business goals are met in operational launch plans
Perks
* Medical Dental Vision & Disability Insurance
* 401(k)
* Maternity & Parental Leave
* Flexible PTO
* Amazon Employee Discount
- Experience defining roadmap strategy and prioritizing deliverables for your team products
- 5 years of work experience as a Product Manager or Technical Program Manager
- Experience in regards to payments fraud and monetizing digital products at scale
- Deep familiarity with processors like Stripe Adyen Braintree/PayPal and global alternative payment methods
- Experience leading cross-functional initiatives
- Knows how to write basic SQL and how to use experimentation/analytic tools
Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA SAN FRANCISCO - 173900.00 - 235200.00 USD annually
USA CA San Francisco - 173900.00 - 235200.00 USD annually
USA WA SEATTLE - 151200.00 - 204600.00 USD annually
USA WA Seattle - 151200.00 - 204600.00 USD annually
Required Experience:
Senior IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
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