Rental Coordinator

Mackay - Australia

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

We provide the benefits you expect from a leading national company but what makes us different

Rewarding Work Being leaders in our industry we offer a diverse fast-paced work environment

Our Culture We offer the career opportunities of a large company with the tight knit family feel of a smaller team

Loyalty We want to see you reach your potential and we would like to help you get there!

About Us:

National Pump & Energy (NPE) are proud to be leaders in the provision of pump power and water treatment solutions. As an industry leader our reputation has been built on products and services delivered by people who are passionate about quality reliability and attentiveness.

About the role:

We have an exciting opportunity for a Full-Time Rental Coordinator to join our Mackay branch. If you are an ambitious energetic and adaptable person with a high-level of customer service skills we want to hear from you! Experience in the rental industry and an understanding of pumps generators or water treatment will be highly regarded (although not essential).

Key Responsibilities:

Manage the co-ordination of equipment and plant hire processes for customers
Ensure that customers receive equipment suitable to their needs and within their required time frames
Maintain all hire records and documentation associated with equipment hire
Liaise with the Sales department and other NPE branch on equipment availability
Generate and issue invoices for all rental contracts
Organise equipment deliveries and pick-ups within set timeframes
Process reporting requirements including EOM reporting and ad hoc reports as requested by the Manager
Promote NPE rental products and services to ensure continued growth and long-term success and prosperity
Providing support or coverage to other similar roles according to operational requirements or providing coverage for when the employee is on leave or requested by the Manager
Delivering exceptional customer service and championing the NPE brand

Skills and Experience:

Essential:

Demonstrated experience in a customer-facing role
Exceptional organisation and planning skills with strong adherence to deadlines
Patient flexible and adaptable to changing and challenging circumstances
Great problem-solving and an ability to work well under pressure and support team members
Team-player with an ability to contribute to ongoing improvement and expansion within your own knowledge and skill set
Ability to work with flexibility and initiative with limited direction or supervision
High level of accuracy and attention to detail
Current Drivers License
Advanced Microsoft Office Suite skills
Excellent verbal and written communication skills

Desirable:

Experience in Rental Mining or Construction Industries
Demonstrated customer service experience with large client accounts
Experience in rental/hire coordinator position
Knowledge of plant and equipment fleet

Benefits:

We believe in providing a great employee experience. Therefore we invest in perks benefits and experiences to make the employee journey the best it can be. You will be offered the following benefits and more:

Exclusive access to over 3000 fitness and wellbeing discounts including fitness recovery services retailers resources and health insurance.
Flexible Working Arrangements including either rostered day off or working from home options.
Complimentary Employee Assistance Program for staff and immediate family (mental health support financial and dietitian support).
Novated Leasing Options

Still curious about what makes NPE a great place to work Get the inside scoop about #LifeatNPE from our team by checking out employee ratings on SEEK. For further information on the role contact Applications close soon dont delay apply today!

Please note only shortlisted applicants will be contacted. If you are successful you will be subject to a pre-employment medical and reference checks.

We will be recruiting for this internally not external agencies please.

Required Experience:

We provide the benefits you expect from a leading national company but what makes us different Rewarding Work Being leaders in our industry we offer a diverse fast-paced work environmentOur Culture We offer the career opportunities of a large company with the tight knit family feel of a smaller te...