Customer Project Manager

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

About NCR Atleos

NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweeks prestigious 2025 Top 100 Global Most Loved Workplaces list.

Key Areas of Responsibility

Act as a focal point between sales project team supply chain and order processing/invoicing team to maintain proactive communications and update status of ongoing deliverables and initiatives.

Effectively drive the execution of internal processes across sourcing fulfillment and manufacturing teams to meet customer commit dates.

Forecast customer(s) level revenue and cost to determine project profitability.

Utilize p level loading capacity and lead times to balance customer request dates and order scheduled ship dates while ensuring realistic fulfillment expectations.

Engage with sales and project teams on new opportunities and provide input to proposed project order and fulfillment processes to meet customer requirements within policy/budget.

Drive projects for continuous improvement or new capabilities as necessary.

Maintain schedules and document deviations and escalations as necessary.

Interface with scheduling and execution teams to address supplier and delivery exceptions that may interfere with customer expectations; updating schedule ship dates and scheduled arrival dates and/or order promise dates as necessary.

Ensure on time updates and data maintenance in internal systems as it relates to above responsibilities.

Daily/weekly/quarterly tracking of all assigned orders and communicate status appropriately to key stakeholders.

Work closely with buyers suppliers and various distribution center teams to proactively identify and resolve potential project risk.

Work closely with Logistics teams to ensure timely delivery.

Ensures all projects orders and delivery lines are invoice eligible in line with revenue recognition targets.

Ensure compliance with NCR policies for revenue recognition and specific contractual terms.

Contribute weekly to revenue assurance and project status meetings.

Basic Qualifications

2 years of related experience in project coordination and customer relations

Bachelors Degree or equivalent work experience.

Demonstrated proficiency in Microsoft Office Suite including strong Excel experience (Pivot Tables and VLOOKUPs).

Strong interpersonal skills including the ability to communicate and build relationships with people across a wide variety of levels cultures and time zones.

Possess a high degree of skill in relationship management and leadership capabilities to get issues resolved for the customer.

Possess a high level of attention to detail and organizational abilities.

Ability to work non-standard business hours as required by cycle of project (this is a non-standard occurrence).

Preferred Qualifications

Experience with Oracle preferred.

Prior experience in Supply Chain.

Ability to drive efficiencies in margin improvement within assigned accounts preferred.

Proven experience with the sales contract negotiating process preferred.

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Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Short/Long Term Disability
Paid Vacation
401k

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their job-related qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.

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Required Experience:

About NCR AtleosNCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 ...